Crystalbrook Bailey

Hotel, 5-star163 Abbott Street, Cairns, AustraliaShow on map

You won’t be charged yet

Fabulous

Guests rate it highest for location, service and amenities.

Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 9.7 out of 10, at 163 Abbott Street.
Parking on siteAvailable at a charge the property sets.

Luxurious Accommodations with City Views and Free WiFi Indulge in the opulence of Crystalbrook Bailey where every room offers stunning city views and complimentary WiFi. Relax in style with a flat-screen TV, private bathroom, and 24-hour room service at your fingertips.

Dining, Fitness & Relaxation Savor exquisite meals at the on-site restaurant, unwind by the outdoor swimming pool, or stay active at the fitness centre. End your day with a refreshing drink at the hotel bar.

Convenient Location & Nearby Attractions Located in Cairns, our 5-star hotel is near the Cairns Convention Centre, The Center of Contemporary Arts, and Cairns Regional Gallery. With Cairns Airport just 7 km away, your luxurious retreat is closer than you think.

To experience unmatched luxury and convenience, book your stay at Crystalbrook Bailey today!

What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Rooms

8.8

Fabulous

Rated 8.8 out of 10 by 4,894 guests who stayed here.

Cleanliness8.2
Service9.2
Location9.7
Rooms8.2
Amenities8.7
Value8.7
Food & drink8.7

Guests mention

Great locationFriendly staffClean and tidy rooms

NancyAustralia
September 2026Solo traveller
Overall, my stay was comfortable. The bed was very comfortable, and the bathroom was spacious. The only issue was the li
The bed was very comfortable, and the location was great. It was easy to get around and there were plenty of food options nearby.
The space inside the room was quite limited, and having two large ports made it difficult…
LeonieGermany
September 2026Solo traveller
Schönes, großzügiges Zimmer mit allem, was man braucht. Gemütliches Bett mit guter Matratze. Wir haben wunderbar geschlafen. Riesiges, herrliches Bad mit sehr guten Pflegeprodukten. Das Duschen hier war ein Traum! Gute…
JenniferUnited States
September 2026Solo traveller
Very inviting and comfortable.
The location was ideal, the apartment clean, well stocked and the facility clean and safe. We liked the extra access to both hotel and apartment pools, gyms and balcony from both living room to bedroom.
We liked…
LindaAustralia
September 2026Couple
A beautiful room without the service to match
The rooms were beautiful
The buffet breakfast. It was horrible. Cold eggs, sloppy no staff to clean up. There was mess everywhere really bad. Not worthy of such a beautiful hotel.
KimAustralia
September 2026Couple
Tropical Stay.
Well appointed, modern and comfortable. Great location. Best of all? Helpful staff. Undercover parking. Happy hour around the pool with a gentle warm breeze.
MareeAustralia
September 2026Couple
Not good value for the money we paid
The location was great
Not friendly staff at check in. Wifi and 4g signals were frequently non-existent. Floor coverings especially in the hallways were cheap looking and unclean.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

163 Abbott Street, Cairns, Australia

Guests rate the location 9.7 out of 10 — exceptional.

Shopping

Rusty's Markets100 m

Nature

Cairns Esplanade & Lagoon200 m
Flecker Botanic Gardens (Cairns Botanic Gardens)3.5 km
Great Barrier Reef25.0 km

Top attractions

Cairns Aquarium500 m
Kuranda (Scenic Railway & Skyrail)24.0 km

Nearby

Cairns Railway Station600 m

Airports

Cairns Airport6.5 km

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 12:00 AM

Check-out by 11:00 AM

Children welcome

No pets

Paid parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

The credit card used to make the reservation must be presented on arrival for validation or an alternative card and payment will be requested.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Crystalbrook Bailey

What time is check-in and check-out at Crystalbrook Bailey?

Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Crystalbrook Bailey allow pets?

No — the property states that pets are not allowed.

Is there parking at Crystalbrook Bailey?

Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.

Does Crystalbrook Bailey have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Crystalbrook Bailey have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Crystalbrook Bailey?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Crystalbrook Bailey have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Crystalbrook Bailey?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Crystalbrook Bailey?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Crystalbrook Bailey?

163 Abbott Street, Cairns.

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