Cairns City Palms
Aparthotel, 4-star199 Sheridan Street, Cairns, AustraliaShow on map
Fabulous
Guests rate it highest for service, location and food.
8.62,840Reviews- Check-in from 2:00 PMCheck-out by 10:00 AM.
- Fabulous locationGuests rate the location 8.8 out of 10, at 199 Sheridan Street.
- Free parkingThe property states parking on site is free for guests.
Convenient Location Located just a short distance from Cairns city center and the airport, Cairns City Palms provides easy access to supermarkets, restaurants, and other amenities within walking distance.
Relaxing Amenities Guests can unwind by the tropical outdoor swimming pool or in the Balinese style hut. The Palms Garden Hut offers a tranquil escape with barbecue facilities and entertainment options.
Personalized Service Enjoy complimentary tea, coffee, and scones each morning in the Palms Private Lounge. Benefit from guest facilities such as laundry, onsite parking, and discounted tour bookings to explore the wonders of Cairns.
Book your stay at Cairns City Palms for a relaxing tropical getaway with convenient amenities and personalized service.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Room service
- Family rooms
- Garden
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 2,840 guests who stayed here.
- Cleanliness7.7
- Service9.7
- Location8.8
- Rooms8.2
- Amenities8.2
- Value8.7
- Food & drink8.7
Guests mention
Clean roomsFriendly staffGreat locationGood value for money
AnnetteAustraliaOk one night stay
The room was clean and the staff very helpful
There was a fair bit of noise both from the road and locals during the night. Nothing the hotel could do anything about.
MartinAustraliaGreat value hotel, a bit dated but very clean and well maintained
Clean and location
Road noise
AlessandraItalyThe structure is a bit outdated, the cleanliness was okay.
I needed to contact reception because, shortly after checking out, I realized I had left my reusable lunch container in the fridge. I politely asked if I could stop by to collect it, but I was told that nothing was…
FionaAustraliaExcellent and comfortable
Easy to find friendly and very comfortable
Nothing really
SrivastavIndiaOverall good experience
Liked the location, the cleanliness
On 8th our room wasn’t cleaned
MickAustraliaAll good.
Clean, breezy, and a hot shower.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
199 Sheridan Street, Cairns, Australia
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 10:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.
What we’d check for you here
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Cairns City Palms
What time is check-in and check-out at Cairns City Palms?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Cairns City Palms allow pets?
No — the property states that pets are not allowed.
Is there parking at Cairns City Palms?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Cairns City Palms have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Cairns City Palms have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Cairns City Palms?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Cairns City Palms?
199 Sheridan Street, Cairns.
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