Top rated
Guests rate it highest for food, service and rooms.
9.0110Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Fabulous locationGuests rate the location 8.9 out of 10.
Escape to Otonomus Tulum, your perfect sanctuary nestled near Tulum Beach and breathtaking nature.
Relaxation at Its Finest Indulge in rejuvenating onsite massages or unwind by our sparkling outdoor pool. Your comfort is our priority as we provide a serene oasis for your relaxation.
Home Away From Home Each of our 48 air-conditioned rooms boasts fully equipped kitchens with refrigerators and stovetops, plus private furnished balconies for enjoying the beautiful views. Feel at home with in-room massages and convenient washers/dryers.
Stay Connected & Engaged Get complimentary wireless internet access throughout your stay and enjoy personalized concierge services to help you explore the stunning local attractions—from Tulum National Park to the enchanting cenotes.
What this place offers
- Front desk (limited hours)
- Smoke-free property
- Tours/ticket assistance
- Wheelchair accessible parking
- Housekeeping on request
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Change of towels (on request)
- Change of bed sheets (on request)
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 110 guests who stayed here.
- Cleanliness8.9
- Service9.4
- Location8.9
- Rooms9.3
- Amenities8.4
- Value8.8
- Food & drink9.4
Guests mention
Clean roomsHelpful staffModern accommodationsGreat for long term stays
DianaClean rooms and staff was very helpful however the room did not have microwave nor a safe.
LeighThere was nothing provided as far as hotel accessories go, for an extra towel you had to pay. There is nothing in walking distance and you need transportation any where you go. Staff was receptive but amenities suck.
KhalilClean rooms and amazing staff , I highly recommend this place , so peaceful and quiet.
LexiLoved this hotel. It is apartment style - would be great for long term stays. 7 min scooter ride from the beach. Nice pool and private pool at many of the rooms. Very convenient to be able to rent quads and scooters from…
ShenikaThis hotel is beautiful, very modern and spacious. I loved having my own pool area. The concierge was very attentive. The only issue is there isnt much near the hotel. So its necessary to have transportation to get…
Robert TrotterHighly recommend don’t stay here even if you’re a VIP Member w/ Expedia. I was not treated like VIP as well they rent you atv & scooters with expired tags. Spiders & ants was all throughout the apartment and the hot…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Tulum, Mexico
Guests rate the location 8.9 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 11:00 AM
No children
Show more
Pets allowed on request; charges may apply
No smoking anywhere on the property
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Noise policy. Noise-free rooms not guaranteed
Accessibility. No elevators
Pets. Pets allowed
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Pets. Only dogs are allowed
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Otonomus Tulum
What time is check-in and check-out at Otonomus Tulum?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Otonomus Tulum allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Otonomus Tulum?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Otonomus Tulum have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Otonomus Tulum have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Otonomus Tulum have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Otonomus Tulum?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Otonomus Tulum?
Tulum.
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