Guests rate it highest for food, service and rooms.
9.0110ReviewsEscape to Otonomus Tulum, your perfect sanctuary nestled near Tulum Beach and breathtaking nature.
Relaxation at Its Finest Indulge in rejuvenating onsite massages or unwind by our sparkling outdoor pool. Your comfort is our priority as we provide a serene oasis for your relaxation.
Home Away From Home Each of our 48 air-conditioned rooms boasts fully equipped kitchens with refrigerators and stovetops, plus private furnished balconies for enjoying the beautiful views. Feel at home with in-room massages and convenient washers/dryers.
Stay Connected & Engaged Get complimentary wireless internet access throughout your stay and enjoy personalized concierge services to help you explore the stunning local attractions—from Tulum National Park to the enchanting cenotes.
9.0
Rated 9.0 out of 10 by 110 guests who stayed here.
Clean rooms and staff was very helpful however the room did not have microwave nor a safe.
There was nothing provided as far as hotel accessories go, for an extra towel you had to pay. There is nothing in walking distance and you need transportation any where you go. Staff was receptive but amenities suck.
Clean rooms and amazing staff , I highly recommend this place , so peaceful and quiet.
Loved this hotel. It is apartment style - would be great for long term stays. 7 min scooter ride from the beach. Nice pool and private pool at many of the rooms. Very convenient to be able to rent quads and scooters from…
This hotel is beautiful, very modern and spacious. I loved having my own pool area. The concierge was very attentive. The only issue is there isnt much near the hotel. So its necessary to have transportation to get…
Highly recommend don’t stay here even if you’re a VIP Member w/ Expedia. I was not treated like VIP as well they rent you atv & scooters with expired tags. Spiders & ants was all throughout the apartment and the hot…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Tulum, Mexico
Guests rate the location 8.9 out of 10 — fabulous.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 10:00 PM
Check-out by 11:00 AM
No children
Pets allowed on request; charges may apply
No smoking anywhere on the property
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Noise policy. Noise-free rooms not guaranteed
Accessibility. No elevators
Pets. Pets allowed
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Pets. Only dogs are allowed
Pets. Service animals are allowed
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Yes — internet access is listed among the property's facilities.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Tulum.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.