8.2 · Very good94 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation in Tulum
Convenient Location: Situated just 4.2 km from the Tulum Archeological Site, Ophelia Tulum offers a prime location near top attractions like the Tulum Bus station and Sian Ka´an Biosphere Reserve.
Modern Amenities: Enjoy a comfortable stay with air-conditioned rooms, private bathrooms, and free WiFi. Some units even feature balconies, coffee machines, and complimentary fruits for a touch of luxury.
Relaxation and Recreation: Unwind by the outdoor swimming pool, take a stroll in the garden, or sip on refreshing drinks at the on-site bar. The terrace provides a perfect spot to soak in the tropical ambiance.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- Business center
Rooms
8.2
Very good
Rated 8.2 out of 10 by 94 guests who stayed here.
- Cleanliness6.9
- Service9.4
- Location5.9
- Rooms7.9
- Amenities8.9
- Value8.9
- Food & drink8.9
Guests mention
Fridge in the roomPretty outdoor areas
NeilCanadaHad a great time, may visit again some day outside of the seaweed season, cuz that really sucked.
There was no breakfast available at our location... and the unit was Good except that we only had 2 small frying pans and a very small pot... which made cooking anything very difficult... So we purchased a medium sized…
MarekAustria+clean room
+not very crowded, maybe 20 people in the hotel
+big pool
+no cucarachas
+price
-the first room they gave me smelled so bad (mould), that i had to change it. That was no problem, i immediately got another…
JasminGermanyFür eine kurzen Aufenthalt top ☺️
Großer Pool und nette Gastgeberin
Der Pool wurde nicht so oft gereinigt 🙈
DéboraBrazilBom custo benefício mas cuidado
Acomodação confortavel, quarto bonito e com cozinha equipada.
O predio em si é otimo, a piscina é ampla e a academia mais ou menos, da pra virar.
A localização é boa, central mas para chegar é horroroso! Rua péssima, na…
ElenaItalyBellissima piscina ma pessima gestione
la struttura è molto bella, immersa nel verde, perciò silenziosa. La piscina è molto ampia e la zona annessa, con divani, tavoli, sdraio di legno, veramente di buon gusto. Eravamo già stati da Ophelia nel 2025
Dopo un…
VentasMexicoHabitación diferente a lo que promocionan
Reservé en el alojamiento por una noche ya que en las fotos se ve muy bien la habitación y por el precio parecía todo correcto, pero al llegar entregaron una totalmente diferente. Un cuarto deteriorado sin decoración,…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avenida Juanek, Tulum, Mexico
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 03:30 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Ophelia Experience
What time is check-in and check-out at Ophelia Experience?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Ophelia Experience allow pets?
No — the property states that pets are not allowed.
Is there parking at Ophelia Experience?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Ophelia Experience have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Ophelia Experience?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Ophelia Experience have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Ophelia Experience have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Ophelia Experience?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Ophelia Experience?
Avenida Juanek, Tulum.
Other places we book in Tulum
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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