Nirvana Hotel - Cancun Hotel Zone
Hotel, 3-starAv. Pok Ta Pok, Lote 4, Hotel Zone, Cancún, MexicoShow on map
6.6 · Pleasant56 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.4 out of 10, at Av. Pok Ta Pok, Lote 4, Hotel Zone.
Outdoor Pool and Terrace View: Unwind by taking a dip in the outdoor pool or admiring the picturesque view from the terrace and garden.
Dining and Recreation: Indulge in a delicious meal at the on-site restaurant and relax with a drink at the bar/lounge. For entertainment, make use of the arcade/game room and TV lounge.
Convenient Amenities: Enjoy complimentary Wi-Fi, daily housekeeping, and various services like dry cleaning, luggage storage, and a 24-hour front desk for a hassle-free stay.
Choose Nirvana Hotel & Hostel - Cancun Hotel Zone for a memorable stay in Cancun's Hotel Zone. Book now to experience the perfect blend of relaxation and leisure during your visit.
What this place offers
- Television in common areas
- Arcade/game room
- Safe-deposit box at front desk
- Billiards or pool table
- Tours/ticket assistance
- Free self parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Arcade/game room
- Free WiFi
Rooms
6.6
Pleasant
Rated 6.6 out of 10 by 56 guests who stayed here.
- Cleanliness3.4
- Service7.9
- Location7.4
- Rooms5.4
- Amenities7.9
- Value7.9
- Food & drink7.9
Guests mention
Good locationInexpensive and quiet
LeslieDon’t stay here. Avoid here at all cost
jerseyEl lugar donde esta es exelente pero a la propiedad le faltan mejoras
JaeInexpensive and quiet.
DavidBuen hotel
RosaNo microwave or fridge, place was big but management wanted us to pay more so ended up taking the tip money I left for housekeeping.
Victor JUn desastre
muy mal servicio; en caso que cambien toallas, lo harán incompleto; la cama suena muy fuerte todo el tiempo, de verdad, es muy ruidosa; la alberca esta llena de moho y, ni siquiera estaba llena lo cual indica que, no se…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Av. Pok Ta Pok, Lote 4, Hotel Zone, Cancún, Mexico
Guests rate the location 7.4 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 03:00 AM
Check-out by 11:00 AM
No children
Show more
Pets allowed on request; charges may apply
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Sustainability Certifications. Property confirms they are implementing guest safety measures
Pets. Only dogs and cats are allowed
Pets. Service animals are exempt from fees/restrictions
General. Guest accommodation is sealed after cleaning
Children and extra beds. No rollaway/extra beds available
Noise policy. Noise-free rooms not guaranteed
Check-in & Check-out. Contactless check-out is available
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Cashless transactions are available
General. Masks are available to guests
Guest type. Essential workers only - NO
Accessibility. No elevators
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
Pets. Pets allowed
General. Temperature checks are available to guests
General. Food service has been amended for enhanced safety
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Gap period enforced between guest stays - 24 hours
Pets. Service animals are allowed
General. Masks are compulsory at the property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Nirvana Hotel - Cancun Hotel Zone
What time is check-in and check-out at Nirvana Hotel - Cancun Hotel Zone?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Nirvana Hotel - Cancun Hotel Zone allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Nirvana Hotel - Cancun Hotel Zone?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Nirvana Hotel - Cancun Hotel Zone have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Nirvana Hotel - Cancun Hotel Zone have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Nirvana Hotel - Cancun Hotel Zone have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Nirvana Hotel - Cancun Hotel Zone?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Nirvana Hotel - Cancun Hotel Zone?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Nirvana Hotel - Cancun Hotel Zone?
Av. Pok Ta Pok, Lote 4, Hotel Zone, Cancún.
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