Guests rate it highest for service, location and amenities.
8.62,820ReviewsLuxurious Amenities Naala Tulum boasts a range of luxurious amenities including a restaurant, outdoor swimming pool, and a bar. Guests can also enjoy the shared lounge area and garden, making it the perfect oasis in Tulum.
Comfortable Accommodation Each room at Naala Tulum is designed for comfort and convenience, featuring air conditioning, flat-screen TVs, and private bathrooms. Selected rooms even come with a fully equipped kitchen, perfect for those who prefer home-cooked meals while traveling.
Convenient Location Situated close to Las Palmas Beach, Paraíso Beach, and Tulum Bus station, Naala Tulum offers easy access to the city's popular attractions. With airport transfers available and a 24-hour front desk, guests can enjoy a seamless stay from beginning to end.
Experience luxury and comfort at Naala Tulum. Book your stay now to indulge in a truly unforgettable getaway.
8.6
Rated 8.6 out of 10 by 2,820 guests who stayed here.
Love the location, rooms were very comfortable and staff professional and warm.
The Breakfast was simple, I would add a little bit more on the display, like pastries and orange juice for example.
There was no bar…
Passe-moi la commande bien placé personnel très sympa
Super appartement bien passé je recommande on est venu en famille à 5 la piscine et la localisation en très bien
- La piscine et le Rooftop sont incroyables
- La chambre était confortable est propre
- Très bonne localisation
- Personnel peu chaleureux
- Petit déjeuner très simpliste, très peu de choix. Il faut vraiment qu’ils…
Lo que me gustó menos fue el desayuno, lo demás todo perfecto
que el alojamiento está en una buena ubicación, pero deberían de poner un poco de más acceso a la alberca, pero en general el hotel esta comodo
que esta algo caro en el restaurante deberían de poner unos precios más…
Très bon hotel, confortable et bien placé. Les piscines en rooftop sont top.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Av. Cobá Sur, Región 014, Tulum, Mexico
Guests rate the location 9.7 out of 10 — exceptional.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
No pets
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Av. Cobá Sur, Región 014, Tulum.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.