Moonshine Tulum Hotel & Hostel
HotelCalle Polar Pte s/n, Mz 8, Lt. 15, Tulum, MexicoShow on map
7.9 · Good233 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM.
- Fabulous locationGuests rate the location 9.0 out of 10, at Calle Polar Pte s/n, Mz 8, Lt. 15.
Welcome to Moonshine Tulum Hotel & Hostel!
Family-Friendly Accommodation: Enjoy our comfortable family rooms, perfect for a relaxing stay with your loved ones.
Multilingual Reception: Feel at ease with our staff fluent in English and Spanish, ensuring clear communication and assistance during your stay.
Convenient Location: Explore Tulum effortlessly with key attractions like Tulum Archeological Site and Tulum Ruins just a short distance away.
What this place offers
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Terrace
- Family rooms
- Pets allowed
- BBQ facilities
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
Rooms
7.9
Good
Rated 7.9 out of 10 by 233 guests who stayed here.
- Cleanliness7.0
- Service8.0
- Location9.0
- Rooms7.9
- Amenities6.5
- Value8.4
- Food & drink8.5
Guests mention
Good locationSpacious rooms
AdrianaMexico8de 10
Mi 4ta vez hospedando aqui
La piscina un poco descuidada
Serrano leonMexicoLa amabilidad del personal
Mantenimiento a la alberca
Gisela LorenaArgentinaMuy buena ubicación, super hiper cómodo, limpio, espacioso, una vista en la terraza hermosa, con pileta que no alcancé a usar.
Juan ManuelMexicoBuena atención, muy limpio
No hay mucho espacio para estacionar autos
DamianGermanyEverything
No ice cream 😉
OsoMexicoTodo muy bien
Me fue muy complicado ajustar el aire acondicionado, pero había un ventilador de techo
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Calle Polar Pte s/n, Mz 8, Lt. 15, Tulum, Mexico
Guests rate the location 9.0 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Show more
Pets allowed on request; charges may apply
Non-smoking rooms available
Pets. Pets are allowed on request. Charges may be applicable.
Internet. WiFi is available in all areas and is free of charge.
Parking. No parking available.
Children and extra bed policy. Children of any age are allowed. Children up to and including 17 years old stay for MXN 500 per person per night when using an existing bed. You haven't added any cots. You haven't added any extra beds. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Moonshine Tulum Hotel & Hostel
What time is check-in and check-out at Moonshine Tulum Hotel & Hostel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Moonshine Tulum Hotel & Hostel allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Does Moonshine Tulum Hotel & Hostel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Moonshine Tulum Hotel & Hostel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Moonshine Tulum Hotel & Hostel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Moonshine Tulum Hotel & Hostel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Moonshine Tulum Hotel & Hostel?
Calle Polar Pte s/n, Mz 8, Lt. 15, Tulum.
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