7.6 · Good59 reviews
Private Pools and Stunning Views
Indulge in a relaxing stay with private pools and enjoy the breathtaking views of the garden. Each of the 30 guestrooms is uniquely decorated, offering a luxurious retreat with modern amenities.
Convenient Amenities
Benefit from services such as concierge assistance and complimentary beach shuttle, making exploring the surf and sand hassle-free. Access complimentary Wi-Fi to stay connected during your stay.
7.6
Rated 7.6 out of 10 by 59 guests who stayed here.
Está excelente el complejo, súper bonito y rodeado de naturaleza
Air conditioner / Electricity went off for 2 days straight over a weekend, also a blocked toilet. Two concierge telephone numbers and hotels.com contacted, with no response. Moved to a new condo. Airconditioning would go…
I had a wonderful stay at this property. It was very quiet and safe at the resort. There are under ground parking garages. Beautiful views of the jungle. I loved the rooftop pool the most. The restaurant wasn’t open when…
It was very clean and easy to communicate with the property manager. Transportation was offered if needed and ride from and to the airport as well. We rented a car and even though a parking space was not included they…
I had a reservation for a few weeks before travel.
Special instructions said to contact property prior to arrival for entry information.
I emailed and called repeatedly and got no response. Expedia also had no response…
The design of the property is very unique
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Calle 39,, Tulum, Mexico
Guests rate the location 8.4 out of 10 — very good.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 4:00 PM until anytime
Check-out by 11:00 AM
Children welcome
Pets allowed on request; charges may apply
No smoking anywhere on the property
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.
Children and extra beds. No rollaway/extra beds available
Noise policy. Noise-free rooms not guaranteed
Smoking. No smoking
Pets. Pets welcome
Accessibility. No elevators
Pets. Pets allowed
Children and extra bed policy. Children welcome
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Pets. Only dogs are allowed
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Calle 39,, Tulum.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.