7.8 · Good3,365 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at Av. Carlos J Nader Lote 28.
- Free parkingThe property states parking on site is free for guests.
Prime Location in Downtown Cancun Located in the heart of Cancún, Mex Hoteles offers easy access to popular attractions such as Playa Las Perlas and Cancun Government Palace.
Modern Amenities and Facilities Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Stay active at our fitness centre or unwind by the outdoor pool.
Convenient Accessibility With Cancun Bus Station nearby and Cancún International Airport just 15 km away, traveling to and from Mex Hoteles is a breeze.
Ready to experience the best of Cancún at Mex Hoteles? Book your stay now!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
7.8
Good
Rated 7.8 out of 10 by 3,365 guests who stayed here.
- Cleanliness6.8
- Service10.0
- Location9.0
- Rooms7.2
- Amenities6.8
- Value7.3
- Food & drink5.5
Guests mention
Exceptional staff (Joel/Yoel praised repeatedly)Convenient location near terminal/port and good transport linksMany guests found rooms spacious, clean and comfortableAttentive, friendly reception and helpful service
LeandroBrazilAtendimento excepcional da recepção.
Quarto grande e espaçoso.
SEOKorea, Republic of위치 및 가성비가 매우 좋습니다. ADO버스 칸쿤 터미널이 매우 가깝고 호텔 시설도 좋았습니다.
GaetanoItalyOttimo
Staff cordiale
Posizione in “centro” a Cancún a pochi passi da tutto
Camere spaziose
Super pulite
Luminose
Aria condizionata
Possibilità di fare check out tardivo (a pagamento)
Migliorerei la colazione : viene servito…
GrsoorCRUna pesadilla, no volvería
No volvería una pesadilla
Cuando llegamos a la habitación y quería usar el wc tenía excremento en la parte de afuera. Nos cambiaron la habitación y el la mañana cuando nos íbamos a duchar todo el cuarto de baño estaba…
CamposMexicoBueno
AnaMexicoLa cama muy comoda
La regadera se salia toda el agua y se revento la manguera del ban̈o, se tiro mucha agua en el piso y puse una toalla para no resvalarme mientras salia a hablar a recepcion. Si la arreglaron pero me…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Where you’ll be
Av. Carlos J Nader Lote 28, Cancún, Mexico
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mex Hoteles
What time is check-in and check-out at Mex Hoteles?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mex Hoteles allow pets?
No — the property states that pets are not allowed.
Is there parking at Mex Hoteles?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Mex Hoteles have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Mex Hoteles?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Mex Hoteles have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mex Hoteles?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Mex Hoteles?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mex Hoteles?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mex Hoteles?
Av. Carlos J Nader Lote 28, Cancún.
Other places we book in Cancún
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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