Mercure Cairns

Hotel, 5-star15 Florence Street (Corner of Florence and Lake Streets), Cairns, AustraliaShow on map

You won’t be charged yet

Check-in from 2:00 PMCheck-out by 10:00 AM.
Fabulous locationGuests rate the location 8.7 out of 10, at 15 Florence Street (Corner of Florence and Lake Streets).

Convenient City Centre Location Mercure Cairns offers a prime location in the heart of the city, just minutes away from the Esplanade, Lagoon swimming pool, and key attractions like the Cairns Night Market and Reef Hotel Casino.

Family-Friendly Accommodation With spacious family-size suites available, Mercure Cairns ensures a comfortable stay for families looking to explore the wonders of Cairns together.

Relaxing Outdoor Amenities Guests can unwind in the outdoor swimming pool surrounded by lush gardens or seek adventure with excursions arranged by the Tour Desk to iconic destinations like the Great Barrier Reef and Daintree Rainforest.

Book now to experience the perfect blend of convenience, comfort, and relaxation at Mercure Cairns.

What this place offers

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Business center
Family rooms
Lift / Elevator
Laundry

Rooms

7.5

Good

Rated 7.5 out of 10 by 1,029 guests who stayed here.

Cleanliness7.2
Service8.7
Location8.7
Rooms7.2
Amenities6.7
Value7.7
Food & drink6.7

Guests mention

Good locationFriendly staff

DavidAustralia
September 2026Couple
Nice place.
Location. Clean.
Late check in not as simple as I thought. Took 20 min for the night staff to answer phone
NatalieNew Zealand
September 2026Family
Definitely a 3 star, not a 4 star.
Nice pool and good breakfast
Dated. Bad WiFi. No plugs by the bed to charge phones, fixtures in room broken. Not allowed to turn aircon below 24 degrees!
PamelaAustralia
September 2026Group
Ok
Location was good. Didn't eat breakfast.
Shower access large step in and door very very narrow.
DarrenAustralia
September 2026Couple
Disturbed sleep
Everything was perfect except for a noise that was going off outside the door from 130am
A noise outside the room door that went off for 10min getting louder and louder from 130am and then went off and started again…
PeteAustralia
September 2026Couple
Won’t stay at any mercure hotels in future
Cancelled our stay as we pulled up outside in a taxi , said it was overbooked and blamed booking.com , in reality when our flight was cancelled jetstar booked up all the rooms
Didn’t get too stay there
CairaItaly
September 2026Couple
Posizione della struttura, camera e pulizia. inoltre la dipsonibilità del personale. il giorno del check-out, ci è stata data la possibilità di lasciare la camera 2-3 ore dopo il limite . questo è stato molto utile.
La…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

15 Florence Street (Corner of Florence and Lake Streets), Cairns, Australia

Guests rate the location 8.7 out of 10 — fabulous.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 10:00 PM

Check-out by 10:00 AM

Children welcome

No pets

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Please note, there is a 1.1% credit card surcharge when using a credit card. Restaurant & Laundry services are closed till further notice due to the burst water mainsParking is subject to availability due to limited spaces. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Mercure Cairns

What time is check-in and check-out at Mercure Cairns?

Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Mercure Cairns allow pets?

No — the property states that pets are not allowed.

Does Mercure Cairns have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Mercure Cairns have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Mercure Cairns?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

How do I book Mercure Cairns?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Mercure Cairns?

15 Florence Street (Corner of Florence and Lake Streets), Cairns.

Other places we book in Cairns

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