MAYA Apartments Tulum

Aparthotel, 3-starQROO 15, Tulum, MexicoShow on map

You won’t be charged yet

6.6 · Pleasant11 reviews

Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.

Recreational Amenities: Stay active with our outdoor pool and rentable bicycles for exploring the area.

Dining and Services: Indulge in a delicious meal at our restaurant or opt for room service. Enjoy complimentary wired internet, a 24-hour front desk, and free self-parking.

Comfortable Accommodations: Relax in our air-conditioned rooms with fully equipped kitchens, balconies, and complimentary Wi-Fi. Housekeeping is provided daily for your convenience.

Immerse yourself in the beauty of Tulum Beach at MAYA Apartments Tulum. Book now for an unforgettable stay amidst serene surroundings and top-notch amenities.

What this place offers

Elevator
Smoke-free property
Free wired internet
Scuba diving on site
Snorkeling on site
Free self parking
Airport transportation - pickup (surcharge)
Free WiFi
24-hour front desk
Garden

Rooms

6.6

Pleasant

Rated 6.6 out of 10 by 11 guests who stayed here.

James
March 2020
Really sweet villas...bed was comfortable, villas were clean. Helpful help. Hot water for a shower was a challenge but we managed. Restaurants around the Villas were great. For the money it’s a great place to stay...…
Verified traveler
December 2019
Great location. Detective in advertising with beach access - there was no private access to the beach and no beach cabanas provided. Internet was not the best, and holes in the roof led to a swarm of mosquitos every…
Verified traveler
November 2019
Keine Aircondition, Pool defekt, Balkon nicht betretbar, Bild nicht von Sirenas ..
Schlicht Betrug!
Verified traveler
October 2019
Clean, friendly manager, close to everything, very spacious rooms, surprising design, AC!
Verified traveler
June 2019
The room has great value. And the staff is very kind. Recommend.
Verified traveler
April 2019
Other than the picture suggests it doesn't have any beach access. The property is pretty run down. Outside is a little kitchen but neither the stove nore the microwave are working. So not coffee in the morning.
I have…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.

Where you’ll be

QROO 15, Tulum, Mexico

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 10:00 PM

Check-out by 12:00 PM

Children welcome

No pets

No smoking anywhere on the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Children and extra beds. No rollaway/extra beds available

Pets. Service animals not allowed

Smoking. No smoking

Guest type. Essential workers only - NO

Children and extra bed policy. Children welcome

General. Professional property host/manager

Children and extra beds. No cribs (infant beds) available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about MAYA Apartments Tulum

What time is check-in and check-out at MAYA Apartments Tulum?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does MAYA Apartments Tulum allow pets?

No — the property states that pets are not allowed.

Is there parking at MAYA Apartments Tulum?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does MAYA Apartments Tulum have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does MAYA Apartments Tulum have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at MAYA Apartments Tulum?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book MAYA Apartments Tulum?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is MAYA Apartments Tulum?

QROO 15, Tulum.

Other places we book in Tulum

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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