Mandarin Oriental, Shenzhen
Hotel, 5-starUpperHills Block A, No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong, China, Shenzhen, ChinaShow on map
Top rated
Guests rate it highest for cleanliness, rooms and service.
9.459Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at UpperHills Block A, No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong, China.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations - Mandarin Oriental Shenzhen offers air-conditioned rooms with modern amenities and stunning city or mountain views. Guests can relax in comfort with a flat-screen TV, minibar, and a private bathroom with a bidet.
Wellness and Leisure - The hotel features a fitness centre and an indoor pool for guests to stay active and unwind during their stay. Whether guests prefer a workout session or a leisurely swim, Mandarin Oriental Shenzhen caters to their wellness needs.
Gastronomic Delights - Indulge in a culinary journey at the hotel's restaurant offering Cantonese and French dishes, or unwind with a cocktail at the bar. The perfect way to savor delicious flavors and enjoy a relaxing evening.
Experience the epitome of luxury and comfort at Mandarin Oriental Shenzhen. Book your stay now for an unforgettable experience.
What this place offers
- Fitness facilities
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 59 guests who stayed here.
- Cleanliness10.0
- Service9.6
- Location9.5
- Rooms9.6
- Amenities9.0
- Value8.6
- Food & drink9.0
Guests mention
CleanlinessServiceRoom Quality
DavidUnited KingdomHome away from home
Brand new building, comfortable bed, exceptional service.
AndrewHKUpgraded room to premier skyline
SusanMalaysiaGreat place to get away from the crowd
Overall great experience with hotel, dining spa and staff quality. We had buffet breakfast at Bazaar.. good spread and convenient if you want a fast start to the day. The bay by chef fei was exceptional cuisine. Great…
AltynaiKZAmazing location, there are so many restaurants, shops just downstairs and my favorite part was a magnificent park just in 5 mins by walk
Breakfast was 100/10.
Concierge was super helpful and friendly!
I was confused by…
GilbertHKOur best hotel experience ever in Shenzhen
I’ve stayed in several properties in Shenzhen and this is by far the best hotel experience top to bottom. Great attention to detail. The room was immaculate and everything just made sense in terms of the user experience.…
ChanNLStaff and service
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
UpperHills Block A, No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong, China, Shenzhen, China
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mandarin Oriental, Shenzhen
What time is check-in and check-out at Mandarin Oriental, Shenzhen?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mandarin Oriental, Shenzhen allow pets?
No — the property states that pets are not allowed.
Is there parking at Mandarin Oriental, Shenzhen?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Mandarin Oriental, Shenzhen have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Can I book a block of rooms at Mandarin Oriental, Shenzhen?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Mandarin Oriental, Shenzhen have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Mandarin Oriental, Shenzhen?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mandarin Oriental, Shenzhen?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mandarin Oriental, Shenzhen?
UpperHills Block A, No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong, China, Shenzhen.
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