Los Arcos Hotel - TULUM
Hotel, 5-starN.8 Calle Sagitario Ote., Tulum, MexicoShow on map
5.25 reviews
- Check-in from 3:00 PMCheck-out by 12:30 PM.
- Very good locationGuests rate the location 8.1 out of 10, at N.8 Calle Sagitario Ote..
- Free parkingThe property states parking on site is free for guests.
Outdoor Swimming Pool and Garden Oasis Los Arcos Hotel - TULUM offers a serene escape with its outdoor swimming pool, surrounded by lush gardens and a relaxing terrace. Each room features a private patio with pool views, perfect for unwinding after a day of exploring the nearby attractions.
Convenient Location and Bilingual Staff Located less than 1 km from the city centre and with easy access to Tulum Bus station, our hotel provides a convenient base for your adventures. Our 24-hour front desk staff, fluent in English and Spanish, are dedicated to ensuring your stay is comfortable and stress-free.
Comfortable Rooms with Modern Amenities Experience comfort in our air-conditioned rooms equipped with free WiFi, cozy bed linens, and fresh towels. The tranquil ambiance and essential amenities at Los Arcos Hotel - TULUM guarantee a pleasant stay for every guest.
Book now to indulge in a peaceful retreat at Los Arcos Hotel - TULUM.
What this place offers
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Exercise/lap pool
- Japanese garden
Rooms
5.2
Guest rating
Rated 5.2 out of 10 by 5 guests who stayed here.
- Cleanliness7.6
- Service8.4
- Location8.1
- Rooms7.3
- Amenities7.2
- Value6.9
- Food & drink7.4
Guests mention
Friendly staffGreat locationComfortable bedsHelpful staffClean rooms
MarioMe cancelaron la reservación y me avisaron el mismo día que tenía mi reservación y no me devolvieron el dinero
AdrianaLos colchones están incómodos y me dejaron sin desayunar
IVANAZavřeno. Bytovazel neinformoval, že nefunguje.
Verified travelerThe stuff are very helpful, polite, pleasant and friendly. The hotel is minimal and extremely basic.
AntonioReally good price, not am 5 stars hotel, but super friendly stuff, clean and well located.
Excellent pool for little kids.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2025.
Where you’ll be
N.8 Calle Sagitario Ote., Tulum, Mexico
Guests rate the location 8.1 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:30 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Internet. WiFi is available in all areas and is free of charge.
Pets. Pets are not allowed.
Parking. Free private parking is possible at a location nearby (reservation is not needed).
Children and extra bed policy. Children of any age are allowed. Children up to and including 10 years old stay for free when using an existing bed. Children from 11 years old to 17 years old stay for MXN 200 per person per night when using an existing bed. You haven't added any cots. You haven't added any extra beds. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Los Arcos Hotel - TULUM
What time is check-in and check-out at Los Arcos Hotel - TULUM?
Check-in is from 3:00 PM. Check-out is by 12:30 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Los Arcos Hotel - TULUM allow pets?
No — the property states that pets are not allowed.
Is there parking at Los Arcos Hotel - TULUM?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Los Arcos Hotel - TULUM have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Los Arcos Hotel - TULUM have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Los Arcos Hotel - TULUM have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Los Arcos Hotel - TULUM?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Los Arcos Hotel - TULUM?
N.8 Calle Sagitario Ote., Tulum.
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