9.6 · Exceptional20 reviews
- Check-in from 2:00 PMCheck-out by 12:30 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at Lote 4 manzana 17 Macario Gomez.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation with Spectacular Pool Views Immerse yourself in the beauty of Tzunum Jade in Tulum. Indulge in our outdoor swimming pool, lush garden, and rejuvenating spa. The on-site restaurant offers exquisite dining experiences.
Comfortable and Well-Equipped Units Each unit boasts a private patio, fully equipped kitchen, and modern bathroom. Stay cool with air conditioning and relax in the spacious living area.
Relaxation and Adventure Await Start your day with a complimentary continental breakfast and unwind in the hot tub. Explore the area with available bicycles or host a BBQ with loved ones.
Experience luxury and tranquility at Tzunum Jade. Book now for an unforgettable stay!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.6
Exceptional
Rated 9.6 out of 10 by 20 guests who stayed here.
- Cleanliness9.3
- Service10.0
- Location8.8
- Rooms9.8
- Amenities9.8
- Value10.0
- Food & drink9.3
Guests mention
TranquilityKind service from staff
RobertNLBeautiful accommodation, well maintained and clean. Super friendly host.
It was a surprise to us how far of the road it was. It was u dirt road that was not know to google maps.
ChloéFranceC'était vraiment un séjour magnifique dans un havre de paix ! Je remercie de tout cœur Monica et Bri qui était au petit soin avec nous ! A 20 minutes de Tulum et loin de l'effervescence de la ville tout était vraiment…
petraCzech RepublicNice and friendly accommodation! Highly recommend.
We chose this location because we wanted to be in nice and calm area - what we got! You are sorounded by jungle.
It’s about 25min by car from the Tulum and 25min from Coba.
• We had every day breakfast - fruit, eggs,…
KerstinGermanyAlle sehr lieb !
Sehr sauber !
Eine ruhige Oase !
Es ist mitten im Jungle und etwas weit weg vom Schuss - wenn man 1-2 Schilder im Jungle anbringen könnte , wäre es leichter zu finden .
JadeUnited KingdomStunning lodge, attentive hosts
FemkeNLHidden Gem in de jungle vlakbij Tulum!
Wij hebben een geweldig verblijf hier gehad! Wij sliepen in lodge Luna. Dit zijn de zeer positieve punten die ons opvielen:
- De lodge was super schoon en werd tijdens ons verblijf ook nog dagelijks schoongemaakt.
-…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Lote 4 manzana 17 Macario Gomez, Tulum, Mexico
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 09:00 PM
Check-out by 12:30 PM
No children
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Lodge Tzunum Jade
What time is check-in and check-out at Lodge Tzunum Jade?
Check-in is from 2:00 PM. Check-out is by 12:30 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Lodge Tzunum Jade allow pets?
No — the property states that pets are not allowed.
Is there parking at Lodge Tzunum Jade?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Lodge Tzunum Jade have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Lodge Tzunum Jade?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Lodge Tzunum Jade have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Lodge Tzunum Jade?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Lodge Tzunum Jade have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Lodge Tzunum Jade?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Lodge Tzunum Jade?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Lodge Tzunum Jade?
Lote 4 manzana 17 Macario Gomez, Tulum.
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