Top rated
Guests rate it highest for service, location and rooms.
9.2305Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at KM 5.5 Av. Boca Paila.
Experience a serene getaway at La Conchita Tulum, where relaxation meets the beauty of nature.
Breathtaking Views: Take in the stunning vistas from our lush garden, creating the perfect backdrop for your tranquil retreat.
Refreshing Beach Bar: Unwind after a day of exploration with a drink at our beach bar, where the sound of waves complements your favorite cocktails.
Modern Comforts: Enjoy the convenience of 13 air-conditioned guestrooms equipped with rainfall showerheads, complimentary toiletries, and free Wi-Fi to keep you connected.
What this place offers
- Free beach cabanas
- Nature reserve
- Free bicycles nearby
- 24-hour front desk
- Garden
- Luggage storage
- Wheelchair accessible
- Outdoor furniture
- ATM/banking
- Snorkeling nearby
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 305 guests who stayed here.
- Cleanliness6.0
- Service10.0
- Location9.8
- Rooms9.0
- Amenities9.0
- Value6.5
- Food & drink9.0
Guests mention
Beachfront location and great viewsFriendly and helpful staff (several mentions, e.g., Julieta)Comfortable/spacious rooms (many positive comments)Fridge and parking availableBeach beds and umbrellas providedAccess to neighboring hotel pool (free/paid)
CristinaSpainUna experiència meravellosa malgrat el sargazo
El lloc és espectacular i molt tranquil, sino fos pel sargazo que va convertir el blau turquesa del mar en marró fosc. Hagués sigut un paradís. Per sort, a primera hora sempre recollien l’acumulat a la sorra. Malgrat…
HannahUnited KingdomA wonderful place and so incredible to see the turtles! Thank you
Superb view!
We saw turtles nesting on the beach under our room every night we were there and even released baby turtles into the sea
Luis was so friendly and helpful - such a great stay! Thank you!
Just be aware that…
SylvainCanadaLovely beachfront room with large balcony and amazing view. Highly recommend.
Room was large and facing the ocean, right by the beach. The large balcony on the second floor made it awesome to enjoy the view. There is also a rooftop terrasse on the 3rd floor to enjoy the stars at night of for more…
AnnetteNLFijne accomodatie en beachclub met zwembad in de buurt.
Hygiëne, top bedden en fijne sfeer. Ijskast en parkeerplaats aanwezig!
Niks! Maar houd rekening met sargassum in de zomer, dan kun je niet zwemmen in de zee.
YanivIsraelA simple and overpriced hotel
A basic room with AC. The staff are friendly, especially Julieta.:)
I would not recommend visiting this beach area during the summer, as the sea conditions make swimming impossible. The hotel is significantly…
KatherineUnited StatesHorrible
I had to book this hotel again as they did not answer any of my original emails. When we arrived, they did not have a balcony room which I had booked. The AC in the room did not work and the bed was rock hard. The bugs…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Where you’ll be
KM 5.5 Av. Boca Paila, Tulum, Mexico
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
No smoking anywhere on the property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about La conchita Tulum
What time is check-in and check-out at La conchita Tulum?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does La conchita Tulum allow pets?
No — the property states that pets are not allowed.
Does La conchita Tulum have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at La conchita Tulum?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book La conchita Tulum?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is La conchita Tulum?
KM 5.5 Av. Boca Paila, Tulum.
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