Kukulcan by Emotion
HotelAv. Tulum Ote entre calle Beta y calle Orion M 3 L 13, Tulum, MexicoShow on map
5.16 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities Kukulcan by Emotion in Tulum offers a serene escape with an outdoor pool, lush garden, and a relaxing terrace. Enjoy the convenience of free parking and a helpful concierge service for a stress-free stay.
Multilingual Staff Feel at ease with our receptionists fluent in English, Spanish, French, and Italian, ready to assist you at any time. Their warm hospitality adds a personal touch to your experience.
Prime Location Situated just minutes away from Tulum's city center and bus station, Kukulcan by Emotion provides easy access to explore the area's attractions. Don't miss the chance to stay at our welcoming hotel for a memorable getaway.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Terrace
- Family rooms
Rooms
5.1
Guest rating
Rated 5.1 out of 10 by 6 guests who stayed here.
- Cleanliness4.5
- Service6.0
- Location6.0
- Rooms5.5
- Amenities5.5
- Value4.5
- Food & drink4.5
Guests mention
Beautiful viewPleasant ambiance
DimasMexicoRespetuosamente. C. Jairo Dimas Tenorio
El servicio, en calidad y trato me pareció excelente. Muy amables , y atentos con los huéspedes
Considero, que estuviera bien que en las habitaciones,dejarán alguna frasada,o cobija para taparse.
CoproMexicoPublican desayuno pero solo te ofrecen café y pan plato adicional es cobrado
El desayuno
Luis MiguelMexicoLa hermosa vista que tiene hacia la alberca y hacia la entrada, todo muy agradable.
KimberleyGPHorrible
Rien
La piscine ne correspond pas du tout au photos, elle est sale on a pas pu y mettre un pieds elle est verte. L escalier pour y accéder est cassé et rouillé. Impossible de dormir il y a une boîte de nuit a proximité…
PaulUnited KingdomPleasant
Very central for local bars and even the bus station. Air conditioning acceptable and bed comfortable. My room faced a noisy night club 50m away. The shower never really got warm. The pool was incredibly dirty not like…
JanSRVery good
Location is very good.
Very nice staff!
Little bit outdated. But price wise it is okay.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Av. Tulum Ote entre calle Beta y calle Orion M 3 L 13, Tulum, Mexico
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Show more
Pets allowed on request; charges may apply
Free parking on site
Non-smoking rooms available
Parking. Free private parking is possible on site (reservation is not needed).
Pets. Pets are allowed on request. Charges may be applicable.
Children and extra bed policy. Children of any age are allowed. Children up to and including 5 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Internet. WiFi is available in all areas and is free of charge.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Kukulcan by Emotion
What time is check-in and check-out at Kukulcan by Emotion?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Kukulcan by Emotion allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Kukulcan by Emotion?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Kukulcan by Emotion have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Kukulcan by Emotion have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Kukulcan by Emotion have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Kukulcan by Emotion?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Kukulcan by Emotion?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Kukulcan by Emotion?
Av. Tulum Ote entre calle Beta y calle Orion M 3 L 13, Tulum.
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