Kempinski Hotel Suzhou
Hotel, 5-star1 Guobin Road, Suzhou Industrial Park, Suzhou, ChinaShow on map
7.8 · Good33 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.1 out of 10, at 1 Guobin Road, Suzhou Industrial Park.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Accommodations The Kempinski Hotel Suzhou offers modern rooms with marble bathrooms and top-notch amenities, ensuring a comfortable stay for guests.
Leisure and Wellness Facilities Guests can enjoy a range of leisure facilities including an indoor pool, fitness center, and spa with hot tub, steam rooms, and sauna. Stay active with aerobics and yoga classes available on-site.
Dining Options With six dining choices including international buffets, Chinese cuisine, and a German brewery, guests can indulge in a variety of culinary experiences during their stay.
Experience luxury and relaxation at the Kempinski Hotel Suzhou. Book now for an unforgettable stay.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
7.8
Good
Rated 7.8 out of 10 by 33 guests who stayed here.
- Cleanliness7.5
- Service8.3
- Location8.1
- Rooms7.8
- Amenities7.2
- Value6.9
- Food & drink7.3
Guests mention
Clean roomsFriendly staffGreat locationComfortable bedsBeautiful view
JANETBeautiful view
MarcelCHGood
Swimming pool
Check in took too long and too complicated
MagdalenaPolandSuperb
AllisonChinaEnjoyable and comfortable.
Beautiful hotel with lovely grounds. Clean and comfortable. Very helpful staff. Delicious breakfast! Excellent singers in the German restaurant.
VishysgIndiaExceptional
RheanneCanadaGreat for the price
Great views, wonderful pool, great check in services, wonderful lobby, very comfortable bed
Rooms are a bit dated, the entrance to the pool has an automatic shower so you cannot every the pool area without getting wet…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.
Where you’ll be
1 Guobin Road, Suzhou Industrial Park, Suzhou, China
Guests rate the location 8.1 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a valid government-issued ID card or passport upon check-in. Children 5 years old and below can enjoy breakfast for free. Children between 6-12 years (inclusive) can enjoy discounted price for breakfast. Children above 12 years old are charged the full price. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Kempinski Hotel Suzhou
What time is check-in and check-out at Kempinski Hotel Suzhou?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Kempinski Hotel Suzhou allow pets?
No — the property states that pets are not allowed.
Is there parking at Kempinski Hotel Suzhou?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Kempinski Hotel Suzhou have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Kempinski Hotel Suzhou?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Kempinski Hotel Suzhou have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Kempinski Hotel Suzhou?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Kempinski Hotel Suzhou have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Kempinski Hotel Suzhou?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Kempinski Hotel Suzhou?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Kempinski Hotel Suzhou?
1 Guobin Road, Suzhou Industrial Park, Suzhou.
Other places we book in Suzhou
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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