Four Points by Sheraton Suzhou
Hotel, 5-starNo.8 Moon Bay Road, Suzhou Industrial Park, Suzhou, ChinaShow on map
Fabulous
Guests rate it highest for location, amenities and service.
8.8111Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at No.8 Moon Bay Road, Suzhou Industrial Park.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation
Experience the ultimate comfort with our signature Four Points by Sheraton Four Comfort Beds in elegantly decorated guestrooms equipped with modern amenities.
Wellness and Recreation
Relax and rejuvenate with a dip in the indoor pool, a spa treatment, or a workout session in the fitness centre during your stay at our hotel.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 111 guests who stayed here.
- Cleanliness8.3
- Service9.2
- Location10.0
- Rooms8.8
- Amenities9.7
- Value7.7
- Food & drink6.7
Guests mention
Large and nice quality hotelGood location
edwardViet NamExcellent option for business trip
Excellent check in and check out process. Very clean with a good selection of restaurants and gym. Very helpful staff (special mention to Lumi). Ideally situated for business nearby. Nice walk along lake.
N/A
JueChina性价比比较低，酒店卫生堪忧，目前为止住过最臭的五星级酒店，对万豪很失望！
地理位置好，靠近独墅湖
早餐太难吃了，东西多但品质糟糕！早餐区到底有隔开的小房间味道难闻到冲鼻！卫生情况有待加强。酒店客房走道味道难闻，一股香烟味儿。电梯里难闻，一股肉夹气，老人味儿！这是一家很臭的酒店！我订的是城市景观房，给我的五楼的房间号称升级其实很差，只能看到叶草和各种管道。员工服务培训有待提高，我们8/30深夜在前台要针线包，她说有的，但又继续接待我后面一个男顾客，问一…
MinkyunKorea, Republic ofSuzhou business trip
It was very large and nice quality
There should be a Eng speaker in the front
XiaoxiaoUnited KingdomGood
KlausAustriaNice place with a great value for price.
It is located at the Moon bay with day camping site, small lakeside park in the area. The facilities are nice and well maintained. The breakfast is offering a good selection.
Verified travelerGreat room, substandard food
The room was great. Very comfortable. So why the lousy breakfast? And overall the public spaces, such as bar were just bland and unappealing, including the food.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
No.8 Moon Bay Road, Suzhou Industrial Park, Suzhou, China
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a valid government-issued ID card or passport upon check-in. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Four Points by Sheraton Suzhou
What time is check-in and check-out at Four Points by Sheraton Suzhou?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Four Points by Sheraton Suzhou allow pets?
No — the property states that pets are not allowed.
Is there parking at Four Points by Sheraton Suzhou?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Four Points by Sheraton Suzhou have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Four Points by Sheraton Suzhou?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Four Points by Sheraton Suzhou have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Four Points by Sheraton Suzhou?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Four Points by Sheraton Suzhou have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Four Points by Sheraton Suzhou?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Four Points by Sheraton Suzhou?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Four Points by Sheraton Suzhou?
No.8 Moon Bay Road, Suzhou Industrial Park, Suzhou.
Other places we book in Suzhou
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