6.0 · Pleasant1 reviews
- Check-in from 4:00 PMCheck-out by 11:00 AM.
Private Pools and Kitchenettes Relax in air-conditioned rooms featuring private pools and kitchenettes with modern appliances for your convenience.
Outdoor Pool and Free Wi-Fi Take a dip in the outdoor pool or stay connected with complimentary wireless internet access throughout the property.
Nearby Attractions Explore popular attractions like Tulum National Park and Tulum Mayan Ruins just a short drive away from the hotel.
Book now for a relaxing stay at Kataleya in Tulum, where comfort and convenience await you!
What this place offers
- Free WiFi
- Wheelchair accessible
- Free self parking
- Housekeeping on request
- Mosquito nets
- Accessible shuttle
- No accessible shuttle
Rooms
6.0
Pleasant
Rated 6.0 out of 10 by 1 guests who stayed here.
JosephineGreat hotel but misleading information online
The stay itself was great although misleading information provided via hotels.com.
I thought I had purchased a large suite with five bedrooms however, instead I was provided with one suite on the first floor with three…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
Av Concejo Ciudadano,, Tulum, Mexico
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 10:00 PM
Check-out by 11:00 AM
No children
Show more
No pets
There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance.
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Accessibility. No elevators
General. Private host property
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Kataleya
What time is check-in and check-out at Kataleya?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Kataleya allow pets?
No — the property states that pets are not allowed.
Is there parking at Kataleya?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Kataleya have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Kataleya have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Kataleya?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Kataleya?
Av Concejo Ciudadano,, Tulum.
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