Kan Tulum Hotel
Hotel, 4-starCalle 17 poniente Mz. 96 It 001 Region 15,, Tulum, MexicoShow on map
Fabulous
Guests rate it highest for service, location and value.
8.8410Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM.
- Exceptional locationGuests rate the location 10.0 out of 10, at Calle 17 poniente Mz. 96 It 001 Region 15,.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Accommodation in Tulum
Outdoor Pool and Garden Oasis Unwind in our outdoor swimming pool, surrounded by lush gardens and a tranquil terrace. Enjoy the tropical paradise that is KAN TULUM.
Culinary Delights and Dietary Options Indulge in authentic Mexican cuisine at our on-site restaurant. For those with dietary preferences, we offer a variety of vegetarian and vegan options to cater to all tastes.
Convenient Amenities and Services With free WiFi and complimentary private parking, your stay with us is hassle-free. Take advantage of our paid airport shuttle service for a seamless travel experience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 410 guests who stayed here.
- Cleanliness8.2
- Service10.0
- Location10.0
- Rooms8.2
- Amenities8.2
- Value9.7
- Food & drink7.7
Guests mention
Friendly staffBeautiful location
AndréBrazilRecomendo e voltaria com certeza. Os funcionários são muito gentis e o hotel é muito lindo, sem palavras para descrever.
Amei tudo, principalmente o cenote.
Nada.
TommasoItalyPerfetto
Abbiamo trovato il soggiorno talmente piacevole che oserei dire che ha fatto la vacanza in quei due giorni. La struttura è molto bella la piscina molto piacevole e abbiamo trovato lo staff più professionale e carino di…
LuisGTTranquilidad
El diseño muy particular bonito y la comodidad de la habitación
ChloëBelgiumHeerlijk en prachtig hotel!
Super mooi hotel met zeer ruime en propere kamers. Personeel was super vriendelijke en behulpzaam. Het hotel was piekfijn in orde!
Er is een heel kleine eetkaart. Ontbijt viel tegen. Het eten was best prijzig.
LodovicoItalyStruttura da sogno
La struttura è magnifica e il personale è estremamente professionale e gentile
La camera bella, ma leggermente spoglia e buia
Guillermo AlbertoMexicoLa cama
Staff demasiado insistente, Cocina sin lo necesario...precios altos.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Calle 17 poniente Mz. 96 It 001 Region 15,, Tulum, Mexico
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until anytime
Check-out by 12:00 PM
No children
Show more
No pets
Non-smoking rooms available
The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours.
Pets. Pets not allowed
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Noise policy. Noise-free rooms not guaranteed
Guest type. Essential workers only - NO
Accessibility. No elevators
Covid. Property does not offer onsite COVID-19 testing
Guest type. Caters to adults only
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Health & Safety. Property does not require health documentation at check-in
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Kan Tulum Hotel
What time is check-in and check-out at Kan Tulum Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Kan Tulum Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Kan Tulum Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Kan Tulum Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Kan Tulum Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Kan Tulum Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Kan Tulum Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Kan Tulum Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Kan Tulum Hotel?
Calle 17 poniente Mz. 96 It 001 Region 15,, Tulum.
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