KAN Tulum Hotel
Hotel, 3-starcalle 17 poniente La Veleta, Tulum, MexicoShow on map
Top rated
Guests rate it highest for service, location and value.
9.072Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM.
- Exceptional locationGuests rate the location 10.0 out of 10, at calle 17 poniente La Veleta.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Spa Experience
Indulge in a rejuvenating massage at our onsite spa, ensuring a tranquil escape during your stay. Take a dip in the inviting outdoor pool or explore the area on our available rental bicycles.
Delicious Dining and Chic Accommodations
Savor delectable meals at our restaurant and unwind with a drink at the trendy bar/lounge. Our Art Deco hotel offers 42 air-conditioned rooms with modern amenities, including kitchenettes and deep soaking bathtubs.
What this place offers
- Full-service spa
- Health or beauty spa nearby
- Proposal/romance packages available
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 72 guests who stayed here.
- Cleanliness8.2
- Service10.0
- Location10.0
- Rooms8.2
- Amenities8.2
- Value9.7
- Food & drink7.7
Guests mention
Friendly staffBeautiful location
YulyThe property was better than expected. It was very relaxing, the site is gorgeous and being surrounded by so much nature was breath taking. Staff was very friendly and since there was not much traffic this time of the…
nanuSo if the property had added on their site that there is a possibility that there won't be any light for a few hrs that would be okay . This is not for everyone when i got there this was the case in august for my…
Culture113016Do not Recommended!
This is not as nice as it looks; they do not keep up with the grounds, it is not a five-star stay, and the staff is not all that friendly. Website shows diving into the cenotes, but there is a sign that says no diving,…
BeatrizBeautiful property, staff was great!
nicksN2235ITKan Tulum Exceeded Every Expectation
Kan Tulum is hands down one of the most magical places I’ve ever stayed. From the moment we arrived, it felt like we stepped into another world. The property is surrounded by lush jungle, and every corner feels…
MaricelaAmazing hotel with amazing staff. Overall amazing experience!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
calle 17 poniente La Veleta, Tulum, Mexico
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until anytime
Check-out by 12:00 PM
No children
Show more
No pets
The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours.
Pets. Pets not allowed
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Noise policy. Noise-free rooms not guaranteed
Guest type. Essential workers only - NO
Accessibility. No elevators
Covid. Property does not offer onsite COVID-19 testing
Guest type. Caters to adults only
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Health & Safety. Property does not require health documentation at check-in
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about KAN Tulum Hotel
What time is check-in and check-out at KAN Tulum Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does KAN Tulum Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at KAN Tulum Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does KAN Tulum Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at KAN Tulum Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does KAN Tulum Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does KAN Tulum Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book KAN Tulum Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is KAN Tulum Hotel?
calle 17 poniente La Veleta, Tulum.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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