Hotelito Azul

Hotel, 5-starCarretera Tulum, Bocapaila Km 4.5, Tulum, MexicoShow on map

You won’t be charged yet

Fabulous

Guests rate it highest for service, food and location.

Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.5 out of 10, at Carretera Tulum, Bocapaila Km 4.5.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious Accommodations Indulge in our individually decorated rooms with memory foam beds, Egyptian cotton sheets, and private balconies. Stay connected with complimentary Wi-Fi and enjoy designer toiletries in the rainfall showerheads.

Dining and Entertainment Savor international cuisine at Olivia restaurant, grab snacks at the cafe, or unwind at the bar/lounge, beach bar, or poolside bar. Room service and a cooked-to-order breakfast are also available.

Recreational Delights Enjoy the outdoor pool, fitness center, and amenities like complimentary Wi-Fi and tour assistance. Discover nearby attractions such as Tulum Beach and the Tulum National Park just minutes away.

Ready to experience the epitome of luxury and relaxation at Hotelito Azul? Book now for an unforgettable stay!

What this place offers

Fitness facilities
Snorkeling nearby
Surfing/bodyboarding nearby
Hiking/biking trails nearby
Kayaking nearby
Sailing nearby
Scuba diving nearby
Water skiing nearby
Breakfast available (surcharge)
Safe-deposit box at front desk

Rooms

8.8

Fabulous

Rated 8.8 out of 10 by 141 guests who stayed here.

Cleanliness6.5
Service10.0
Location9.5
Rooms7.5
Amenities8.5
Value8.5
Food & drink10.0

Guests mention

Great staff service mentionedBeautiful property as depicted in photos

barcaman33ARIZONA
December 2025
Worst Experience I ever had in Tulum
Where do I even start. Looking at all these comments you should TRULY only consider my comment as this hotel is a scam for any couple or family trying to have a good time in Tulum and enjoy a real vacation. The place is…
s-knownSAN JOSE, CALIFORNIA
December 2025
No water, no front desk , no hotel mgr in premises
We got here this afternoon, chaos
No water in the room
Safe doesn’t work
Room wasn’t ready till 5
Now no hot water
All beach vendors are entering the hotel area, zero security
Very unsafe place
Not sure how to explain…
Andrew
October 2025
The hotel is just okay and looks nothing like the pictures online. The biggest issue is the condition of the pools and deck flooring—there’s clearly a lot of deferred maintenance.
The lobby is nice, with a quaint…
aaminad2021
August 2025
Absolutely loved my stay here!
It was an amazing room, amazing service and an amazing place. I honestly had the best time here. Thank you to Samantha and all the staff, super nice and helpful.
Definitely recommend this hotel to all.
Griselda was…
morkos
August 2025
Limited shopping and restaurants , limited food options for high prices compared to the food quantity.
Peta
August 2025Family
Property is beautiful. Just like pics . I stayed before and love it there . The two pools are beautiful and o love the villa on the beach .

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Carretera Tulum, Bocapaila Km 4.5, Tulum, Mexico

Guests rate the location 9.5 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 12:00 AM

Check-out by 12:00 PM

No children

Pets allowed on request; charges may apply

No smoking anywhere on the property

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Pets. Maximum number of pets per room 2

Pets. Only dogs and cats are allowed

Pets. Service animals are exempt from fees/restrictions

Pets. Pets cannot be left unattended

Accessibility. No elevators

Pets. Pets allowed

General. Professional property host/manager

Pets. Service animals are allowed

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotelito Azul

What time is check-in and check-out at Hotelito Azul?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotelito Azul allow pets?

Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.

Is there parking at Hotelito Azul?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Hotelito Azul have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Hotelito Azul?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hotelito Azul have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Hotelito Azul have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Hotelito Azul?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotelito Azul?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotelito Azul?

Carretera Tulum, Bocapaila Km 4.5, Tulum.

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