Hotel Suites La Roca
Hotel, 2-star66 López Portillo Manzana 03 Lote 42, Cancún, MexicoShow on map
7.0 · Good53 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Rooftop Terrace and Outdoor Pool Enjoy a relaxing day by the outdoor pool or take in the stunning views from our rooftop terrace.
Convenience at Your Fingertips Benefit from complimentary wireless internet, express check-in/out, and a 24-hour front desk to cater to all your needs during your stay.
Cozy and Well-Equipped Rooms Our 18 air-conditioned rooms with kitchenettes ensure you feel at home, with flat-screen TVs, free Wi-Fi, and daily housekeeping for your comfort.
With a prime location in Cancun, just a short drive from Plaza 28 and Ultramar Ferry Puerto Juárez, experience the best of the city at Hotel Suites La Roca. Feel the essence of Cancun during your stay!
What this place offers
- Express check-out
- Smoke-free property
- Express check-in
- Tours/ticket assistance
- Parking (limited spaces)
- Rooftop terrace
- Garage
- Upper floors accessible by stairs only
- Express check-out
- Free WiFi
Rooms
7.0
Good
Rated 7.0 out of 10 by 53 guests who stayed here.
LailaWe unfortunately had to verify by ourselves that the negative comments are true. We don't recommend at all.
DannyHotel is closed!!!
This hotel is closed!! They took our money and never told Hotels.com that it was closed. Doors are barred and no one inside. Had to stay at another hotel across the street so we saw that it was always closed.
EvelynEste lugar casi está inhabitable, no corresponde las imágenes que publican con las reales, la habitación súper sucia con demasiado mal olor, baños asquerosos, para dormir un colchón en el piso. Nos tuvimos que ir, rentar…
Jorge AlejandroHotel muy sucio y antiguo, no se los recomiendo para nada, la alberca no funciona, en general todo está muy sucio, paredes, manijas, jamás regresaría.
TonyEl problema es la suciedad en las paredes externas que se puede soluciinar rapido. Las habitaciones están en buenas condiciones para el precio. Y la alberca no estaba habilitada lo cual fue una pena.
Jorge AlbertoNo tenían servicio d internet ni de agua para bañarse
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
66 López Portillo Manzana 03 Lote 42, Cancún, Mexico
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:00 PM
Check-out by 12:00 PM
No children
Show more
No pets
No smoking anywhere on the property
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Pets. Service animals not allowed
Parking. Parking height restrictions apply
Guest type. Essential workers only - NO
Accessibility. No elevators
Health & Safety. Property uses a professional cleaning service
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Suites La Roca
What time is check-in and check-out at Hotel Suites La Roca?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Suites La Roca allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Suites La Roca?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Hotel Suites La Roca have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Suites La Roca have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Suites La Roca?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Suites La Roca?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Suites La Roca?
66 López Portillo Manzana 03 Lote 42, Cancún.
Other places we book in Cancún
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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