Hotel Sonno Caliza Tulum
Hotel, 3-starSatélite Sur & Calle Asteroide, Tulum, MexicoShow on map
Private Beach and Recreational Amenities - Enjoy a relaxing day at our private beach or explore the area with our bicycles for rent.
Complimentary Services - Benefit from free Wi-Fi, concierge assistance, and wedding services during your stay.
Air-Conditioned Guestrooms - Unwind in one of our 22 guestrooms with free Wi-Fi, in-room massages, and daily housekeeping.
Centrally located in Tulum, Hotel Sonno Caliza Tulum offers easy access to top attractions like Tulum National Park and Gran Cenote. Experience the perfect blend of relaxation and adventure during your stay.
What this place offers
- Proposal/romance packages available
- Free beach club nearby
- Free WiFi
- 24-hour front desk
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Spa/wellness center services
- Kids' pool
- Bicycle rental
Rooms
Where you’ll be
Satélite Sur & Calle Asteroide, Tulum, Mexico
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-out by 11:00 AM
No children
Show more
No pets
Pets. Service animals not allowed
Pets. Pets not allowed
General. Commonly-touched surfaces are cleaned with disinfectant
General. Staff temperature checks are conducted regularly
General. Staff wears personal protective equipment
General. Food service has been amended for enhanced safety
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Essential workers only - NO
General. Property does not require health documentation at check-in
General. Property confirms they are implementing guest safety measures
General. Private host property
General. Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
General. Temperature checks are available to guests
General. Guests are provided with free hand sanitizer
General. Property does not offer onsite COVID-19 testing
General. No elevators
General. Gap period enforced between guest stays - 24 hours
General. Property confirms they are implementing enhanced cleaning measures
General. Property is cleaned with disinfectant
General. Cashless transactions are available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Sonno Caliza Tulum
What time is check-in and check-out at Hotel Sonno Caliza Tulum?
Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Sonno Caliza Tulum allow pets?
No — the property states that pets are not allowed.
Does Hotel Sonno Caliza Tulum have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Sonno Caliza Tulum have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Sonno Caliza Tulum have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Sonno Caliza Tulum?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Sonno Caliza Tulum?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Sonno Caliza Tulum?
Satélite Sur & Calle Asteroide, Tulum.
Guest review categories are not on this page yet — the supplier gives an overall score but no breakdown for this property, and we would rather show nothing than invent the bars. Call (888) 789-8585 and we’ll read you what the property says.
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