8.2 · Very good20 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Free parkingThe property states parking on site is free for guests.
Outdoor Swimming Pool and Garden: Relax and unwind in our outdoor swimming pool surrounded by lush gardens.
Complimentary Amenities: Enjoy free private parking, WiFi, and toiletries during your stay at Hotel Scarlette.
Dining Options: Indulge in a delicious meal at our on-site restaurant and start your day with a scrumptious breakfast experience.
Book your stay at Hotel Scarlette for a memorable experience in Tulum.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Room service
- Terrace
Rooms
8.2
Very good
Rated 8.2 out of 10 by 20 guests who stayed here.
YANNICKUne arnaque…
L’hôtel était en travaux et avait soit disant jamais eu la confirmation de ma réservation (que j’avais pourtant de mon côté). Il m’a fallu retrouver un autre hôtel en pleine nuit, au Mexique, avec les enfants qui…
Efrain FelicianoEl hotel se encuentra en re construcción. No tenía servicio de restaurante (desayuno, comida).
La habitación estaba muy limpia
EricaWorst Hotel ever
There were 2 beds with room for 3 or 4 guests. Only 1 towel was supplied? Toilet seat was not clean, shower drain was backed up, insect infestation on bathroom ceiling, cockroaches on the wall, kitchenette with no…
OlivierHôtel avec un charme énorme
Après quelques difficultés pour trouver l'hôtel. Nous nous retrouvons dans un endroit charmant. L'accueil est parfait. Nous arrivons dans une chambre très grandes avec une literie de qualité. Un pur bonheur.
Nous avons…
SorayaTrès belle endroit reposant chambre propre mais pas grand chose au petit déjeuner.
SalvadorExcelente lugar, muy bien atendidos, cómodas instalaciones
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
Av Tulum - Coba Km 7, Tulum, Mexico
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:30 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Scarlette
What time is check-in and check-out at Hotel Scarlette?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Scarlette allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Scarlette?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Scarlette have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Scarlette have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Scarlette have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Scarlette?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Scarlette?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Scarlette?
Av Tulum - Coba Km 7, Tulum.
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