Very good
Rated 8.4 out of 10 by 100 guests.
8.4100Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Spa Services Indulge in relaxing massages, body treatments, and facials at the hotel's spa.
Dining Options Satisfy your cravings at the on-site restaurant, enjoy room service, or sip a drink at the beach bar or lounges.
Convenient Amenities Benefit from complimentary breakfast, Wi-Fi, concierge services, and free parking at HOTEL POCNA.
Book now to experience the ultimate blend of luxury and comfort at our beachfront retreat in Tulum!
What this place offers
- Snorkeling nearby
- Free breakfast
- Full-service spa
- Smoke-free property
- Tours/ticket assistance
- Parking (limited spaces)
- Free self parking
- Free full breakfast
- Proposal/romance packages available
- Free breakfast
Rooms
8.4
Very good
Rated 8.4 out of 10 by 100 guests who stayed here.
AprilRight on the beach, great service upon check in and out. The bar was "closed?" at 5:30pm. Great AC and mostly private patio, cute trails and beautiful beach. Clean and comfortable room, no tv but didn't miss it. French…
ErinThe property is beautiful and felt like you were in the jungle. The beach was absolutely gorgeous. The hotel was quiet and did not have rowdy patrons. Front desk service was excellent and addressed any concerns…
AelxeyBeautiful hotel, nice rooms, amazing beach. Front desk guys are great!
JackGreat location great rooms great staff great experience
MarcusThis resort is MAGICAL, and the staff is so far above and beyond that I can’t even put into words how amazing each and every one of them were. So kind and bent over backwards all day, every day. Five stars aren’t…
Zaira BeltranNo TV
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
Tulum, Mexico
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
Show more
No pets
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property's air conditioning system is available from 8 PM-10 AM only.
Pets. Pets not allowed
General. Cashless transactions are available
Accessibility. No elevators
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
General. Gap period enforced between guest stays - 24 hours
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about HOTEL POCNA
What time is check-in and check-out at HOTEL POCNA?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does HOTEL POCNA allow pets?
No — the property states that pets are not allowed.
Is there parking at HOTEL POCNA?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at HOTEL POCNA?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does HOTEL POCNA have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does HOTEL POCNA have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at HOTEL POCNA?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book HOTEL POCNA?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is HOTEL POCNA?
Tulum.
Other places we book in Tulum
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