Hotel Ma'xanab Tulum

Hotel, 5-starTulum, MexicoShow on map

You won’t be charged yet

Top rated

Guests rate it highest for food, amenities and service.

Check-in from 3:00 PMCheck-out by 12:00 PM.
Very good locationGuests rate the location 8.4 out of 10.
Free parkingThe property states parking on site is free for guests.

Luxurious Accommodation with Free Bikes Hotel Ma'xanab Tulum, located just steps away from South Tulum Beach, offers 5-star accommodation with free bikes for guests to explore the beautiful surroundings. The air-conditioned rooms with free WiFi and private bathrooms provide a comfortable stay, with some rooms even boasting terraces and sea views.

Dining Options and Fitness Centre Indulge in authentic Mexican cuisine at the hotel's restaurant, which also caters to vegetarian, vegan, and gluten-free preferences. After a flavorful meal, guests can stay active at the fitness centre or take a refreshing dip in the outdoor swimming pool.

Concierge Services and Tour Organizing Experience top-notch hospitality with room service, concierge assistance, and tour planning available at Hotel Ma'xanab Tulum. Explore nearby attractions like Tulum Archeological Site and Parque Nacional Tulum with ease, making your stay both relaxing and adventurous.

Book your stay at Hotel Ma'xanab Tulum now to enjoy a blend of luxury, convenience, and personalized service.

What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant

Rooms

9.0

Top rated

Rated 9.0 out of 10 by 269 guests who stayed here.

Cleanliness8.4
Service9.4
Location8.4
Rooms8.3
Amenities9.4
Value9.3
Food & drink9.4

Guests mention

Excellent serviceBeautiful beach locationDelicious foodFriendly staff

soniaUnited Kingdom
July 2026Couple
Brilliant would defo stay again
Remote hotel set in the jungle, such a unique experience. Staff are so attentive and really made the stay great. Alex is so lovely and thoughtful.
Nothing
AlexanderFrance
June 2026Couple
Très décevant !!!
L’hôtel était bon, l’emplacement très bien.
L’hôtel était presque vide.
Pas possible de se baigner dans la mer à cause des sargasses; odeur très forte.
L’hôtel aurait pu nous prévenir.
Le fait de nous avoir fait payer en…
Federico MayrItaly
May 2026Solo traveller
My wife and I celebrated our honeymoon here. The room was exceptional, with ocean view and our private mini pool, which was really a perk.
The front desk staff and the staff at the restaurant and beach club were…
TinaGermany
April 2026Couple
Dschungel Vibes und perfekter Service
Wir hatten ein traumhaftes Zimmer mit eigenem kleinen beheizten Pool und herrlichem Blick aufs Meer. Das Zimmer war sehr geräumig und gut ausgestattet. Das Personal war unglaublich nett und zuvorkommend. Die Lage des…
LisaUnited Kingdom
April 2026Couple
A great stay!
Rooms were gorgeous, cleaned and tidied twice a day - so spacious with stunning facilities!
The hotel wasn’t too busy making it a lovely chilled vibe.
Breakfast unreal.
Service generally was incredible!
All of the…
GiorgioItaly
March 2026Couple
Consigliato
Colazione buona . Ristorante positivo. Bella la struttura immersa nel verde e con privacy garantita per tutte le stanze. Ci hanno regalato un upgrade per la camera, quindi possiamo solo ringraziare. Servizio bici…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Tulum, Mexico

Guests rate the location 8.4 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 11:00 PM

Check-out by 12:00 PM

No children

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Ma'xanab Tulum

What time is check-in and check-out at Hotel Ma'xanab Tulum?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Ma'xanab Tulum allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel Ma'xanab Tulum?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Hotel Ma'xanab Tulum have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Hotel Ma'xanab Tulum?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hotel Ma'xanab Tulum have Wi-Fi?

Yes — internet access is listed among the property's facilities.

How do I book Hotel Ma'xanab Tulum?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Ma'xanab Tulum?

Tulum.

Other places we book in Tulum

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

All stays inTulum

Casa Colibrí Tankah9.8 · 358 reviews

Botånica Tulum9.5 · 1009 reviews

NEST Tulum9.8 · 147 reviews

Mezzanine by La Zebra, an SLH Hotel9.6 · 255 reviews

Hotel Panamera9.6 · 245 reviews

Places to stay Tulum