Very good
Guests rate it highest for location, service and amenities.
8.556Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Exceptional locationGuests rate the location 9.7 out of 10, at camino internacional 1395.
- Free parkingThe property states parking on site is free for guests.
Outdoor Swimming Pool and Children's Playground Hotel Kernayel in Pucón offers a relaxing stay with its outdoor swimming pool and a children's playground, perfect for families to enjoy.
Comfortable Guest Rooms with Modern Amenities Guests can unwind in the comfortable guest rooms equipped with a seating area, flat-screen TV, and a private bathroom with free toiletries.
Concierge Service and Free WiFi Experience top-notch hospitality with the concierge service available at the hotel. Stay connected with free WiFi throughout the property.
Book your stay at Hotel Kernayel now for a memorable experience in Pucón!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Swimming pool
- Heating
- Garden
- Airport shuttle
- Tour desk
Rooms
8.5
Very good
Rated 8.5 out of 10 by 56 guests who stayed here.
- Cleanliness7.7
- Service9.7
- Location9.7
- Rooms7.7
- Amenities8.7
- Value8.2
- Food & drink7.2
Guests mention
Great locationFriendly staff
maria victoriaChileEsta bien relación precio a lo ofeecido
Que no guardarán nuestras maletas. Ya que nuestro regreso era las 20 hrs y check out a las 11
JocelineChileExcelente
Me encantó la estadía, muy cómodo y acogedor, además su infraestructura semi rústica también hermosa.
PaulinaChileBien para ir de paso.
Su ubicación y el desayuno estaba bien.
Sus instalaciones no eran nuevas ni acabadas.
GabrielChile-la cama sonaba mucho
-la habitación daba a la calle y había demasiado ruido
-se escuchaba todo lo de las piezas de al lado
- las fotos son engañosas respecto a la realidad
RobertoChileEl personal es muy amable todo limpio el desayuno excelente
No están preparados para emergencias
García BarraChileNo están preparados para un corte de energía
Lo único rescatable es la ubicación.
No estaban preparados en caso de corte de luz,pasamos mucho frío y las camas no son cómodas.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
camino internacional 1395, Pucón, Chile
Guests rate the location 9.7 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Kernayel
What time is check-in and check-out at Hotel Kernayel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Kernayel allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Kernayel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Kernayel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Kernayel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Hotel Kernayel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Kernayel?
camino internacional 1395, Pucón.
Other places we book in Pucón
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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