7.8 · Good2,644 reviews
- Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at Clemente Holzapfel 190.
- Free parkingThe property states parking on site is free for guests.
Location and Amenities The remodeled Enjoy Pucón Hotel boasts the prime spot in the city, nestled on the beachfront and at the heart of Pucón. Guests can indulge in the modern spa, gym, pub-restaurant, and even try their luck at the casino. The outdoor heated family pool and semi-sports pool offer relaxation and fun for all.
Scenic Views and Modern Comfort Most rooms at Enjoy Pucón Hotel offer stunning vistas of the lake or Villarrica volcano. The spacious and contemporary rooms are equipped with cable TV, wifi, air conditioning, and more, ensuring a comfortable stay for all guests.
Local Attractions and Experiences Adjacent to the hotel lies Enjoy Pucón Casino, while our dedicated staff can guide you to explore the best of Pucón. From wilderness tours to adventure activities like kayaking and volcano tours, there's something for everyone to enjoy.
Book your stay at Enjoy Pucón Hotel for an unforgettable experience!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
7.8
Good
Rated 7.8 out of 10 by 2,644 guests who stayed here.
- Cleanliness8.4
- Service6.0
- Location9.4
- Rooms8.6
- Amenities6.5
- Value6.3
- Food & drink8.4
Guests mention
Excellent location / céntrico / buena ubicaciónSpacious, comfortable rooms and bedsPositive mentions of breakfast and restaurant foodGood views and appreciated heating
FUENTEALBA MORALESChileRelajo
Cómodo , limpio
Estaba a todo genial
MarionChileme cancelaron el día antes de mi viaje la estadía, me estaban ofreciendo una opcion que no servia para 3 personas, deben haber sobrevendido y a mi me cancelaron y arruinaron el comienzo de mis vacaciones
cherryChileFUEN UNA EXPERIENCIA PELIGROSA, SANITARIAMENTE Y DE PREVENCION DE RIESGOS.
UBICACION BUENA, INFRAESTRUCTURA , SEGURIDAD STANDART HABITACION DE HOTEL 5 ESTRELLAS PESIMO DESAYUNO MALO, POCA REPOSICION POCA LIMPIEZA, CARROS, CUCHARAS, EN GENERAL ARTEFACTOS QUE NO FUNCIONAN TOSTADORA HABIAN TRES…
JaviChileBueno pero Caro para lo que es
Piscina con pistas demarcadas de 15 metros, buena temperatura para entrenar, gran disponibilidad.
Bastante limpio.
Se nos quedaron unas cosas en la pieza, fueron muy amables y nos las mandaron luego de que las…
SoledadChileLa atención del personal es muy buena, sobre todo de quien nos atendió en recepción (jessica)
Patricio PérezChileMuy buena
Muy buen desayuno
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Where you’ll be
Clemente Holzapfel 190, Pucón, Chile
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Enjoy Pucón
What time is check-in and check-out at Hotel Enjoy Pucón?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Enjoy Pucón allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Enjoy Pucón?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Enjoy Pucón have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel Enjoy Pucón?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Enjoy Pucón have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Enjoy Pucón?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Enjoy Pucón have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Enjoy Pucón?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Enjoy Pucón?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Enjoy Pucón?
Clemente Holzapfel 190, Pucón.
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