Park Lake Luxury Hotel
Hotel, 5-starCamino Villarrica Pucón Km 13, Pucón, ChileShow on map
Top rated
Guests rate it highest for location, amenities and service.
9.22,455Reviews- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Camino Villarrica Pucón Km 13.
- Free parkingThe property states parking on site is free for guests.
Beautiful Lakefront Location Nestled on the shores of Villarrica Lake, Park Lake Luxury Hotel welcomes guests with a stunning lobby chimney and breathtaking views.
Luxurious Amenities Indulge in the outdoor and indoor swimming pools, sauna, fitness centre, and spa offering rejuvenating massage sessions. The rooms boast lake views, modern amenities, and attentive room service.
Fine Dining and Entertainment Savor buffet breakfasts and exquisite meals at Astraal restaurant, followed by drinks at Vertigo bar. Unwind in the tranquil library with a billiards table and panoramic lake views.
Experience luxury and relaxation at Park Lake Luxury Hotel. Book now to enjoy a memorable lakeside retreat.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 2,455 guests who stayed here.
- Cleanliness8.3
- Service9.7
- Location10.0
- Rooms9.2
- Amenities9.7
- Value8.7
- Food & drink8.3
Guests mention
Great locationFriendly staffGood amenities
MarianelaChileNo es primera vez que asistimos, nos gusta mucho las intalaciones. La cercanía a lugares de Pucón.
RominaChileExcellent breakfast and comfortable room. Spa and pool are great!
Everything about the property is exceptional
MonicaFranceI wouldn’t stay again
The room was good an clean, and the view was nice
The hotel is somewhat isolated, but we still booked it considering we'd have everything within the hotel. However, the bars were closed both nights. What also bothered us…
SusanaChileHotel maravilloso con una vista espectacular y bien atendido.
Todo en general, el hotel está en muy buenas condiciones y con buen gusto decorado. Las habitaciones son amplias y cómodas, con una hermosa vista al lago. La atención de todo el personal fue increible. La comida muy rica…
EliBrazilMaravilhosa
De tudo , só a localização fica bem entre Pucon e Villa Rica. Mas esse hotel é maravilhoso em tudo ! A alimentação , instalação, funcionamento, funcionários, vista espetaculares !
Só achei um pouquinho distante das…
HervéFranceTrès mauvaise expérience dans cet hôtel. Qualité de l’accueil pire que médiocre. Les chambres sont assez grandes mais la
Seulement le petit déjeuner
Très mauvaise expérience dans cet hôtel. Qualité de l’accueil pire que médiocre. Les chambres sont assez grandes mais largement défraîchies.
Le spa n’est pas top et c’est la première fois que…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Camino Villarrica Pucón Km 13, Pucón, Chile
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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All reservations must be guaranteed with a valid Credit Card: Visa, Master Card, Diners Club or American Express. As a guarantee of the reservation, the hotel could apply a withholding -not a charge- 10 days prior to the check-in corresponding to the first night of stay plus tax. Foreigners not resident in Chili are exempt from taxes. This retention will only be effective in case the person does not show up or cancels his / her stay outside the established period. The retention is released once the passenger arrives at the hotel. LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Park Lake Luxury Hotel
What time is check-in and check-out at Park Lake Luxury Hotel?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Park Lake Luxury Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Park Lake Luxury Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Park Lake Luxury Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Park Lake Luxury Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Park Lake Luxury Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Park Lake Luxury Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Park Lake Luxury Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Park Lake Luxury Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Park Lake Luxury Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Park Lake Luxury Hotel?
Camino Villarrica Pucón Km 13, Pucón.
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