Top rated
Guests rate it highest for service, location and food.
9.2152Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at Rolando Matus 521.
- Free parkingThe property states parking on site is free for guests.
Convenient Location Located just 50 meters from Pucón's city center, Hostal Graciela is a stone's throw away from Enjoy Casino and Playa Grande Beach. The bus station is a mere 5-minute walk, offering easy access to nearby attractions like Villarrica Volcano and Lake Caburgua.
Comfortable Accommodations Each room at Hostal Graciela comes equipped with a private bathroom, cable TV, and cozy bed linens. Guests can enjoy a complimentary daily breakfast and take advantage of amenities such as free WiFi and daily maid service.
Welcoming Amenities Guests can relax on the terrace, socialize in the shared lounge, or store their luggage with ease. With free parking on-site, Hostal Graciela ensures a hassle-free stay for all visitors.
Book your stay at Hostal Graciela for a memorable experience in Pucón!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Room service
- Heating
- Terrace
- Family rooms
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 152 guests who stayed here.
- Cleanliness8.9
- Service9.8
- Location9.4
- Rooms8.3
- Amenities8.9
- Value9.3
- Food & drink9.4
Guests mention
Friendly serviceGreat location
JuanChileAgradable, tranquilo, buena calefacción, desayuno bien
PezzoliItalyAmbiente confortevole,pulito, e personale molto cordiali
FranciscaChileRecomendado al 100!
Ubicación, desayuno, atención y limpieza.
Cambiar el secador de pelo! El que está parece de juguete.
DanielColombiaThe staff is so kindly. Henry was an amazing host
LuisChilePersonal muy atento y amable. Los espacios comunes y pieza estaban impecables.
Era una habitación individual. Tenía cama 2 plazas (se agradece) pero practicamente no había espacio para nada más. Había que dejar todo…
SebastiánChileExcelente ubicación y dueños muy amables
Todo estuvo bien.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Rolando Matus 521, Pucón, Chile
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 05:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This exception applies to those who pay by credit card in US dollars or cash US dollars. * This additional fee (IVA) is not included in the hotel rates and must be paid separately. Guests are required to provide a valid identification document upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hostal Graciela
What time is check-in and check-out at Hostal Graciela?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hostal Graciela allow pets?
No — the property states that pets are not allowed.
Is there parking at Hostal Graciela?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hostal Graciela have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hostal Graciela have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hostal Graciela?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hostal Graciela?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hostal Graciela?
Rolando Matus 521, Pucón.
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