Hotel Kavia Plus Cancun
Hotel, 3-starAv. Yaxchilan, Mza 15, Lote 13, SM 22, Cancún, MexicoShow on map
8.2 · Very good2,205 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at Av. Yaxchilan, Mza 15, Lote 13, SM 22.
Recreational Amenities: Enjoy the outdoor pool and fitness center at Hotel Kavia Plus Cancun.
Dining: Savor a satisfying meal at the hotel's restaurant.
Featured Amenities: Benefit from complimentary wireless internet, 24-hour front desk, and tour/ticket assistance.
To book your stay at Hotel Kavia Plus Cancun and explore Downtown Cancun, book now!
What this place offers
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Wheelchair accessible
- Elevator
- Fitness facilities
- Safe-deposit box at front desk
- Smoke-free property
- Tours/ticket assistance
- Rooftop terrace
Rooms
8.2
Very good
Rated 8.2 out of 10 by 2,205 guests who stayed here.
- Cleanliness7.9
- Service8.7
- Location8.8
- Rooms7.5
- Amenities8.2
- Value8.2
- Food & drink8.0
Guests mention
CleanlinessFriendly staffGood location
Valdës RodriguezMexicoExcelente Atención en Recepcion
Todo estuvo Excelente
Geison OliveiraBrazilLimpeza, atendimento.
Café muito simples, geladeira e ar condicionado desligado quando chegamos ao hotel.
AndréaFranceUne chambre cauchemardesques aux allures de trou à rat
Le gardien et quelques membres du personnel sont agréables. Rien d’autre n’a été positif.
Je ne sais même pas par où commencer. L’odeur de la chambre était insupportable / un mélange de moisissures et d’humidité. Il n’y…
SandraMexicoMas de lo que esperaba
hay un parque muy tradicional atrás del hotel muy lindo para conocer, el personal super amable y muy limpio el hotel
Francisco JavierMexicoEXCELENTE
AntonioItalyPosizione comoda. Odore sgradevole.
Posizione vicino al centro.
Odore sgradevole all'interno della camera (umidità?). Mancata conoscenza della lingua inglese da parte di alcuni membri dello staff alla reception con conseguente difficoltà nella…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Av. Yaxchilan, Mza 15, Lote 13, SM 22, Cancún, Mexico
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 07:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
No smoking anywhere on the property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Kavia Plus Cancun
What time is check-in and check-out at Hotel Kavia Plus Cancun?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Kavia Plus Cancun allow pets?
No — the property states that pets are not allowed.
Does Hotel Kavia Plus Cancun have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Kavia Plus Cancun have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Kavia Plus Cancun have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Kavia Plus Cancun?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Kavia Plus Cancun?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Kavia Plus Cancun?
Av. Yaxchilan, Mza 15, Lote 13, SM 22, Cancún.
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