6.9 · Pleasant164 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.7 out of 10, at Caupolican 243.
- Free parkingThe property states parking on site is free for guests.
Lakefront Accommodations Costanera Pucón offers comfortable rooms and apartments just steps away from Villarrica Lake. The perfect retreat for those seeking a peaceful lakeside getaway.
Convenient Amenities Enjoy the convenience of free WiFi, cable TV, and private bathrooms in every room. Apartments come fully equipped with kitchenware and minibars, making you feel right at home.
Personalized Service Start your day with a delicious breakfast and get insider tips from the tour desk for exploring Pucon. With 24-hour front desk assistance and luggage storage, your comfort is our priority.
Ready to experience the beauty of Pucon? Book your stay at Costanera Pucón now and make unforgettable memories by Villarrica Lake.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Terrace
- Family rooms
Rooms
6.9
Pleasant
Rated 6.9 out of 10 by 164 guests who stayed here.
- Cleanliness5.6
- Service8.6
- Location8.7
- Rooms6.1
- Amenities6.9
- Value6.6
- Food & drink5.6
Guests mention
Good locationFriendly staffComfortable beds
Castro riveraChileExcelente
El lugar, cercania al centro y la poza, el desayuno y las habitaviones
ArletteChileBien
Ubicación
La habitación por ser de madera tenia demasiados ruidos en la noche, crujidos que molestaban al dormir.
GERARDOChileUn descanso de calidad
Excelente personal atendieron todas mis solicitudes
Nada, todo excelente
mackarenaChileSe paga solo la ubicación; ya que las instalaciones son regulares
Ubicación
Baño pequeño y antiguo. Desayuno muy básico
pablaChileUbicación genial.
Nos gustó la ubicación y sobre todo que sea un hotel Pet Friendly y nos dieran una habitación con acceso al patio interior.
Emanuel, el recepcionista, muy acogedor nos pudo ayudar en lo que le pedimos.
Frazadas extra y…
JahzeelChilepésima experiencia
las toallas fue lo único realmente rescatable del alojamiento
todo, la habitación sucia, baño sucio, pasamos frío en la cama adicional, cortinas sucias y no cerraban, solo no nos fuimos porque llegamos muy tarde e ibamos…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Caupolican 243, Pucón, Chile
Guests rate the location 8.7 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Costanera Pucón
What time is check-in and check-out at Hotel Costanera Pucón?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Costanera Pucón allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Costanera Pucón?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Hotel Costanera Pucón?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Costanera Pucón have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel Costanera Pucón?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Costanera Pucón?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Costanera Pucón?
Caupolican 243, Pucón.
Other places we book in Pucón
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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