Hotel Costanera

Hotel600 Pedro Montt, Puerto Natales, ChileShow on map

You won’t be charged yet

Top rated

Guests rate it highest for service, location and cleanliness.

Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.3 out of 10, at 600 Pedro Montt.
Free parkingThe property states parking on site is free for guests.

Convenient Location and Comfortable Stay

Garden Oasis and Free WiFi: Hotel Costanera, nestled in Puerto Natales, offers a tranquil garden and complimentary high-speed WiFi, providing a perfect blend of nature and connectivity for guests.

Cozy Rooms with City Views: Each room is equipped with modern amenities including a flat-screen TV, private bathroom, and a charming patio overlooking the city, ensuring a comfortable and relaxing stay.

24/7 Bilingual Assistance and Delicious Breakfast: With round-the-clock English and Spanish-speaking staff, guests can enjoy a seamless experience. Indulge in a delightful buffet or à la carte breakfast to start your day right at Hotel Costanera.

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Garden
Luggage storage
Facilities for disabled guests

Rooms

9.3

Top rated

Rated 9.3 out of 10 by 122 guests who stayed here.

Cleanliness9.3
Service9.8
Location9.3
Rooms9.2
Amenities8.8
Value9.2
Food & drink9.3

Guests mention

Friendly and helpful staffClean and comfortable rooms

PabloChile
September 2026Couple
Los espacios
Nada
MiltonPersChile
September 2026Solo traveller
Excelente
La calidad de atención, el desayuno, la comodidad de las habitaciones.
NadiaArgentina
May 2026Solo traveller
SUPERO MIS EXPECTATIVAS
la verdad supero AMPLIAMENTE mis expectativas, cuando entre no podia creerlo, era todo tan hermoso, HERMOSO Y SIN LUJO OSTENTOSO, TODO TAN PERFECTAMENTE DISEÑADO, ARMADO, EL BAÑO ES UNA COSA DE LOCOS, LA…
JoseChile
April 2026Solo traveller
Se recomienda
Limpio y tranquilo
No cuenta con servicio de restaurant y bar
SusanUnited States
April 2026Couple
Beautiful modern hotel with nice view of the water. Staff were helpful and kind
Modern, bright, and right near the waterfront. We enjoyed our first stay and booked another stay while in Chile. Staff were very helpful and enjoyed their menu options for dinner one evening. Also, plenty of parking
The…
SusanUnited States
April 2026Couple
Modern, well kept, inviting and large parking made us come back and stay a 2nd night
It was near the water front, clean and bright with plenty of parking, and the room(s) we stayed were large and comfortable( we had 2 separate stays here during our time in Chile. The staff was kind and gracious and…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

600 Pedro Montt, Puerto Natales, Chile

Guests rate the location 9.3 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 11:30 PM

Check-out by 11:00 AM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). IMPORTANT INFORMATION FOR PASSENGERS: Law 20.660 in Chili, known as the Tobacco Law, is a 2013 regulation that drastically expanded restrictions on the consumption, sale, and advertising of tobacco products, prohibiting smoking in enclosed public spaces (such as restaurants, bars, hotels, and offices), establishing sales limits near schools (within 328 feet), and banning indirect advertising and additives in cigarettes to protect public health, especially that of young people and nonsmokers. Our hotel is NON-SMOKING, and any guest who violates this rule will be charged a fine of US$250. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Costanera

What time is check-in and check-out at Hotel Costanera?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Costanera allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel Costanera?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Is breakfast included at Hotel Costanera?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hotel Costanera have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Hotel Costanera have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Hotel Costanera?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel Costanera?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Costanera?

600 Pedro Montt, Puerto Natales.

Places to stay Puerto Natales