Hotel Costa Australis
Hotel, 4-starPedro Montt 262, Puerto Natales, ChileShow on map
Fabulous
Guests rate it highest for location, service and amenities.
8.6641Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at Pedro Montt 262.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Indulge in spacious and comfortable rooms at Hotel Costaustralis, offering the perfect blend of elegance and comfort for your stay in Patagonia.
Spectacular Views Unwind in our lounge area boasting breathtaking views of the sea and the majestic Patagonian Mountains, creating a serene ambiance for relaxation and enjoyment.
Prime Location Conveniently situated in the heart of Puerto Natales, immerse yourself in the vibrant culture and attractions of the city while being just moments away from the wonders of Patagonia.
Book your stay at Hotel Costaustralis now to elevate your Patagonian experience to new heights.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Family rooms
- Laundry
- Luggage storage
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 641 guests who stayed here.
- Cleanliness8.5
- Service9.5
- Location9.5
- Rooms8.0
- Amenities9.0
- Value7.9
- Food & drink7.5
Guests mention
Friendly and helpful staffGreat locationIncredible views
JonathanColombiaTodo
PaulinaPolandNie polecam, dramatyczny hałas z robót budowlanych tuż za oknami. Hałas w samym hotelu, słaby personel.
Lokalizacja, bliziutko centrum
Za oknem były roboty budowlane, o których nie było żadnej informacji podczas rezerwacji. Dodatkowo w samym hotelu odbywały się głośne prace remontowe, o których również nie było informacji.…
MariaBrazilLocation, comfort, food, staff, very good conditions of room and bathroom. Shower very good.
It was under renovation with lots of noise and dirty
Sandra CarvalhoBrazilFoi muito ruim fiquei muito alérgica.
Está em reforma foi péssimo, tudo empoeirado
VictorChileDesilusionado
Que al llegar al hotel te indiquen que estaban en remodelación, eso deberían informar antes de realizar una reserva.
Que no tengan restaurante abierto, tampoco dan una opción para comer, como turista pesimo servicio.
RandallCRLa ubicación
Están en proceso de construcción de un nuevo edificio y mientras hay un poco de ruido
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Pedro Montt 262, Puerto Natales, Chile
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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From April-1 until October-5, the restaurant will only cater those guest who request meals in advance (prior to arrival). Please contact the property after you book in case you were interested in requesting any meals. -- Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Costa Australis
What time is check-in and check-out at Hotel Costa Australis?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Costa Australis allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Costa Australis?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Costa Australis have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Costa Australis?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Costa Australis have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Costa Australis?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Costa Australis?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Costa Australis?
Pedro Montt 262, Puerto Natales.
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