Puma House

Hostel/Backpacker accommodationMiraflores 742, Puerto Natales, ChileShow on map

You won’t be charged yet

Top rated

Guests rate it highest for service, location and amenities.

Check-in from 2:00 PMCheck-out by 10:00 AM.
Superb locationGuests rate the location 9.4 out of 10, at Miraflores 742.
Free parkingThe property states parking on site is free for guests.

Modern Comfort in the Heart of Puerto Natales

Convenient Tour Desk and Free WiFi Puma House offers a convenient tour desk to help you explore the beautiful surroundings of Puerto Natales. Stay connected with free WiFi available throughout the property, making it easy to share your travel adventures with friends and family.

Relaxing Garden and Shared Lounge Unwind in the tranquil garden or socialize with other guests in the shared lounge. Whether you prefer to enjoy a quiet moment outdoors or mingle with fellow travelers, Puma House provides the perfect setting for relaxation and camaraderie.

City View Patios and Bicycle Rental Service Each room at Puma House features a charming patio with a city view, allowing you to soak in the vibrant atmosphere of Puerto Natales. Explore the city at your own pace with the bicycle rental service, giving you the freedom to discover all the hidden gems this destination has to offer.

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Heating
Family rooms
Garden
Luggage storage
Fishing
Cycling

Rooms

9.3

Top rated

Rated 9.3 out of 10 by 323 guests who stayed here.

Cleanliness8.4
Service9.9
Location9.4
Rooms9.1
Amenities9.4
Value9.4
Food & drink8.9

Guests mention

Friendly staffGreat locationComfortable roomsWell-equipped kitchen

FernandaChile
September 2026Solo traveller
Gran lugar para la estadía
Muy completísimo en todo sentido, el personal dispuesto a responder tus inquietudes. Se sintió muy cómodo el lugar !
-
TamaraChile
September 2026Solo traveller
Es un lugar muy acogedor, limpio , tranquilo y muy cercano a todo. 100% recomendado.
Nada
OmairaSV
September 2026Couple
It was comfortable, clean and accessible to the main part of town, also loved that they had universal plugs
Sort of antiquated decor
OlgaRussian Federation
September 2026Couple
Доброжелательные старательные сотрудники. Уютно, хорошее местоположение
В зимний сезон, с большой нагрузкой на отопление, сложно рассчитывать на несколько теплых помывок подряд:-) надо ждать теплой воды второму
HU JIAChina
September 2026Solo traveller
非常棒的住宿，下次还想来。
一切都很好，房间很暖和，厨房也很好。有一件特别感动的事情。我使用信用卡用比索支付了房费，后来我得知只要支付美元现金，就能免除19%的税，但是我已经支付比索了，老板慷慨地退还了我的比索，使我得以用美元支付，我觉得老板人很好。另外提醒大家，如果有人要参加百内一日游，千万不要在网上购买门票，因为不需要。我不知道这样，所以我多付了冤枉钱。'住宿还提供饮用水这也非常好。
淋浴水有时候使用的人多需要等一下，因为需要一点时间使水再次变热。
ChristiaCR
September 2026Solo traveller
Alojamiento familiar y lindo
Si calidez, el personal súper amable y familiar, estaba muy limpio y cómodo todo el lugar y la habitación. Una excelente ubicación.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated February 2026.

Where you’ll be

Miraflores 742, Puerto Natales, Chile

Guests rate the location 9.4 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 10:00 PM

Check-out by 10:00 AM

Children welcome

No pets

Free parking on site

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Puma House

What time is check-in and check-out at Puma House?

Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Puma House allow pets?

No — the property states that pets are not allowed.

Is there parking at Puma House?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Puma House have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Puma House have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Puma House?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Puma House?

Miraflores 742, Puerto Natales.

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