Places to stayAlcalá de Henares
Hotel Complutense
Hotel, 2-starEncomienda, 9, Alcalá de Henares, SpainShow on map
7.6 · Good1,096 reviews
- Check-in from 2:00 PMCheck-out by 11:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at Encomienda, 9.
Charming City-Centre Hotel in Alcalá de Henares
Convenient Location: Nestled in the heart of Alcalá de Henares, just 30 km from Madrid, Hotel Complutense offers air-conditioned rooms with modern amenities and free WiFi.
Historic Surroundings: Situated next to Alcalá University and surrounded by ancient monuments, immerse yourself in the rich history of this Castillian city during your stay.
Easy Access to Madrid: With a suburban train station located nearby, guests can easily access the bustling city center of Madrid and explore its vibrant culture.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Heating
- Family rooms
- Lift / Elevator
- Luggage storage
Rooms
7.6
Good
Rated 7.6 out of 10 by 1,096 guests who stayed here.
- Cleanliness6.3
- Service9.3
- Location8.8
- Rooms6.8
- Amenities7.3
- Value6.8
- Food & drink7.3
Guests mention
Good LocationFriendly Service
LourdesfisSpainLa amabilidad de Walter, tiene un trato excepcional con los clientes
No hubo nada que no nos gustase
Blanco MiguelSpainLa habitación que da a la calle
La recepcionista una borde, poca amabilidad.
HildaMalaysiaGood location
The location and cleanliness of the hotel
The other hotel residents are very audible as the walls are not sound proof and both nights of staying there we were disturbed by residents arriving very late
José ManuelSpainTodo
Nada
LauraSpainLa ubicación es excepcional en pleno centro y cerca de cualquier sitio que quieras visitar y en una zona tranquila donde no se oye ni un ruido de la calle.
El personal majísimo en especial Walter, que nos atendió…
SEBASTIANSpainHotel bien situado en el centro de Alcalá. Felicitaciones a Walter de recepción que te da todas las explicaciones sobre
Hotel céntrico
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Encomienda, 9, Alcalá de Henares, Spain
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 11:30 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that breakfast is served in a cafe 164 feet away. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Complutense
What time is check-in and check-out at Hotel Complutense?
Check-in is from 2:00 PM. Check-out is by 11:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Complutense allow pets?
No — the property states that pets are not allowed.
Does Hotel Complutense have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hotel Complutense?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Complutense?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Complutense?
Encomienda, 9, Alcalá de Henares.
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