Places to stayAlcalá de Henares
Hotel Cisneros
Hotel, 3-starPaseo de Pastrana, 32, Alcalá de Henares, SpainShow on map
8.1 · Very good1,850 reviews
- Check-in from 12:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at Paseo de Pastrana, 32.
- Parking on siteAvailable at a charge the property sets.
Convenient Location Located just a short walk from Alcalá old town, Cisneros Hotel provides easy access to Madrid’s IFEMA convention centre and Barajas Airport via the A2 motorway.
Comfortable Rooms All rooms at Cisneros Hotel are designed for comfort, featuring air conditioning, private bathrooms, and TVs for relaxation after a day of exploring.
24-Hour Services Enjoy the convenience of 24-hour reception for assistance with car rentals and vending machines offering a selection of drinks and snacks throughout your stay.
Book your stay at Cisneros Hotel now to experience comfort and convenience in the World Heritage site of Alcalá de Henares, just a short distance from the heart of Madrid and the airport.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Business center
- Heating
- Hiking
- Lift / Elevator
Rooms
8.1
Very good
Rated 8.1 out of 10 by 1,850 guests who stayed here.
- Cleanliness7.8
- Service8.8
- Location8.8
- Rooms7.8
- Amenities8.3
- Value6.8
- Food & drink7.8
Guests mention
Clean roomsFriendly staffConvenient parking
CésarSpainLo funcional tiene que ir de la nano con la decoración
La reforma del hotel y la decoración lo han dejado muy bonito, con muy buen gusto,
La habitación y el baño son poco funcionales , me ha decepcionado , ya que es muy vistoso , pero muy poco funcional
Samuel GeorgeRomaniaRooms were very clean, beds were very comfortable.
No mini fridge so no way to keep cool a bottle of water.
MatasSpainSUPERÓ MIS EXPECTATIVAS Y REPETIRIA SIN DUDA
Cama super comoda,habitacion super amplia y personal excelente , esta tambien muy acondionado para personas minusvalidas , tiene las puertas grandes y anchas y es muy comodo . Limpieza al maximo . El restaurante…
Gema MaSpainLa habitación muy limpia y cómoda
No había crema de dientes de esos de detalle... El precio de la habitación con una oferta de booking me pareció razonable pero si hay que pagar el precio original me parece caro.
ManuelSpainLimpio y buena imagen
La habitación 114, a un lado la habitación 113 (si no recuerdo mal) al otro lado el office de la limpieza, para poner en situación.
La habitación con MUCHISIMA contaminación acústica, la pareja de…
ANDRESSpainNo había aire acondicionado.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Paseo de Pastrana, 32, Alcalá de Henares, Spain
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Cisneros
What time is check-in and check-out at Hotel Cisneros?
Check-in is from 12:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Cisneros allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Cisneros?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hotel Cisneros have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Cisneros?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Hotel Cisneros?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Cisneros?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Cisneros?
Paseo de Pastrana, 32, Alcalá de Henares.
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