Places to stayAlcalá de Henares
Complutum Hostel
Hostel/Backpacker accommodation, 2-starPlaza De San Diego 2, Alcala de Henares, Madrid, 28801, Alcalá de Henares, SpainShow on map
8.4 · Very good20 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.6 out of 10, at Plaza De San Diego 2, Alcala de Henares, Madrid, 28801.
Central Location Nestled in the heart of Alcala de Henares, steps away from Colegio de San Ildefonso and University of Alcala. Perfect for exploring the city's renowned landmarks and attractions.
Recreational Amenities Take advantage of the bicycles for rent or relax on the terrace while soaking in the charming surroundings. Unwind with a drink at the bar/lounge after a day of exploration.
Modern Comforts Feel at home in one of the 13 guestrooms with complimentary Wi-Fi and digital programming. Refresh in private bathrooms featuring rainfall showerheads. Housekeeping and daily breakfast ensure a pleasant stay.
Indulge in the vibrant atmosphere of Complutum Hostel - book now for an unforgettable experience.
What this place offers
- Elevator
- Television in common areas
- Library
- Free newspapers in lobby
- Meeting rooms
- Smoke-free property
- Tours/ticket assistance
- Free WiFi
- 24-hour front desk
- Terrace
Rooms
8.4
Very good
Rated 8.4 out of 10 by 20 guests who stayed here.
- Cleanliness6.6
- Service8.0
- Location8.6
- Rooms7.9
- Amenities6.9
- Value7.4
- Food & drink7.3
Guests mention
Central locationFriendly staffComfortable bedsConvenient location
Verified travelerSuper Preisleisgung, sehr zentral und nettes Personal. Räume sehr hellhörig und Ausstattung müsste an einigen Stellen mal wieder nach gebessert werden aber für den Preis absolut ok und alles tip top sauber.
Verified travelerSituación inmejorable. Amabilidad del personal. Limpieza.
ElizabethWe had a wonderful stay at Complutum Hostel! So artsy and cool just like in the photos. Its in steps away from historic sites and literally across the street from a gorgeous old spanish court adorned with lush gardens.…
ClienteEl aire acondicionado no funcionaba bien en pleno mes de julio con temperaturas cercanas a los 40 grados. Era imposible ajustar la temperatura y aun apagado (o al menos eso decía el personal) hacia un ruido que duró los…
Verified travelerRuido del ventilador y olores en el baño
Verified travelerEsta muy bien, en pleno centro, limpito y muy chulo
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2025.
Where you’ll be
Plaza De San Diego 2, Alcala de Henares, Madrid, 28801, Alcalá de Henares, Spain
Guests rate the location 8.6 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
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No pets
No smoking anywhere on the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Guests are provided with free hand sanitizer
General. Cashless transactions are available
Guest type. Essential workers only - NO
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
General. Professional property host/manager
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
General. Masks are compulsory at the property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Cashless payment methods are available for all transactions. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Complutum Hostel
What time is check-in and check-out at Complutum Hostel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Complutum Hostel allow pets?
No — the property states that pets are not allowed.
Does Complutum Hostel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Complutum Hostel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Complutum Hostel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Complutum Hostel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Complutum Hostel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Complutum Hostel?
Plaza De San Diego 2, Alcala de Henares, Madrid, 28801, Alcalá de Henares.
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