Places to stayAlcalá de Henares
Ciudad de Alcala
Hotel, 2-starCánovas del Castillo, Alcalá de Henares, SpainShow on map
6.8 · Pleasant1,658 reviews
- Check-in from 3:00 PMCheck-out by 11:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.7 out of 10, at Cánovas del Castillo.
- Parking on siteAvailable at a charge the property sets.
Modern Design and Free Internet Experience a blend of modern design and convenience at Ciudad de Alcala. Stay connected with our complimentary internet access while enjoying the contemporary ambiance of our hotel.
Convenient Location Situated just a leisurely stroll away from the city center, our hotel provides easy access to Alcala's historic sites and attractions. Explore the nearby Parque O’Donell and immerse yourself in the charm of the old city walls.
Comfortable Accommodation Choose from a selection of bright rooms featuring modern or classic decor, all equipped with air conditioning for your comfort. Whether you prefer a modern aesthetic or a more traditional style, we have the perfect room for your stay.
Book your stay at Ciudad de Alcala now and discover the perfect blend of modern comfort and historic charm.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
Rooms
6.8
Pleasant
Rated 6.8 out of 10 by 1,658 guests who stayed here.
- Cleanliness5.2
- Service8.7
- Location8.7
- Rooms5.2
- Amenities6.2
- Value7.2
- Food & drink6.2
Guests mention
Convenient locationFriendly staffAffordable rates
Maria vanessaSpainEl sitio pésimo y la ubicación regular un barrio chabacano.
Nada
Está muy deteriorado y dejado. Muy mal aspecto por fuera y sobretodo las habitaciones, baños con humedad y olor a tabaco.
JoseSpainEl personal
Las condiciones en las que estana el aire acondicionado en pleno verano
JessicaSpainAnticuado pero limpio
La ubicación
Muy antiguo y ruidoso
BeatrizSpainCerca de la estación de tren
Absolutamente nada,instalaciones viejas,mal cuidadas,precio alto para el tipo de alojamiento,suciedad y objetos rotos
YolandaSpainHorrible
Nada
Todo
Mala iluminación para que no se vea lo que hay
Las sábanas tenían manchas
El suelo de madera, que cruje como en una casa del terror
Bañera con desconchones y cortina…..
PURISpainLa ubicación
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Cánovas del Castillo, Alcalá de Henares, Spain
Guests rate the location 8.7 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:30 PM
Check-out by 11:30 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that there a limited number of parking spaces. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Ciudad de Alcala
What time is check-in and check-out at Ciudad de Alcala?
Check-in is from 3:00 PM. Check-out is by 11:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Ciudad de Alcala allow pets?
No — the property states that pets are not allowed.
Is there parking at Ciudad de Alcala?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Ciudad de Alcala have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Ciudad de Alcala?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Ciudad de Alcala?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Ciudad de Alcala?
Cánovas del Castillo, Alcalá de Henares.
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