Hotel Carrillos Cancun
Hotel, 3-starClaveles No. 33 y 35, Cancún, MexicoShow on map
7.9 · Good275 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at Claveles No. 33 y 35.
Convenient Location in the Heart of Cancún
Modern Comforts and Amenities Hotel Carrillos Cancun offers air-conditioned rooms with city views, flat-screen TVs, and safety deposit boxes. Guests can relax by the outdoor swimming pool or enjoy room service and currency exchange services. The hotel also features a restaurant and bar for added convenience.
Close to Key Attractions Located centrally, guests can easily visit Cancun Bus Station, Cancun Government Palace, and Beto Avila Stadium. With Cancún International Airport just 17 km away, exploring the city is hassle-free.
Ready to experience comfort and convenience in Cancún? Book your stay at Hotel Carrillos Cancun now!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
Rooms
7.9
Good
Rated 7.9 out of 10 by 275 guests who stayed here.
- Cleanliness8.0
- Service8.5
- Location9.0
- Rooms6.5
- Amenities6.8
- Value8.5
- Food & drink7.9
Guests mention
Friendly, attentive staffExcellent central location (near terminal/shops)Many guests report clean roomsGood value / affordable priceNice pool
VivianUYTodo muy limpio.
Muy silencioso
No funcionaba la TV
Poca agua en la ducha
AcuñaMexicoLas apariencias engañan
La ubicación solamente
Que en fotos se muestra una cosa pero en realidad es otra cosa y el aire no enfríaba mucho el baño daba mucho que desear y el agua del inodoro al jalar no se iba bien
MartaSpainFatal. Para no volver. No lo recomiendo
Colchones cómodos aunque camas dobles pequeñas
La ubicación, en el pueblo, muy bien
Restaurante cerrado definitivamente.
Huéspedes en la terraza del hotel, pared con pared a nuestra habitación y de cachondeo hasta las…
Osorio rodriguezMexicoMe encantó el hotel y además me voy a kedar mas tiempo de lo esperado
No tengo nada k decir al respecto
SilviaMexicoEl personal muy amable
La puerta del baño no cerraba, las colchas coloridas no son de mi agrado, poca iluminación en el baño, no tienen cortinas gruesas para evitar paso de luz, la cortina de la ventana era delgada y…
JuanMexicoExcelente lal alberca y las a instalaciones
Sin comentarios
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Where you’ll be
Claveles No. 33 y 35, Cancún, Mexico
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 07:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Carrillos Cancun
What time is check-in and check-out at Hotel Carrillos Cancun?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Carrillos Cancun allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Carrillos Cancun?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Hotel Carrillos Cancun have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Carrillos Cancun have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Carrillos Cancun have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Carrillos Cancun?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Carrillos Cancun?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Carrillos Cancun?
Claveles No. 33 y 35, Cancún.
Other places we book in Cancún
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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