Hotel Big Sur

Hotel, 3-starManuel Bulnes 69, Puerto Natales, ChileShow on map

You won’t be charged yet

Very good

Guests rate it highest for service, location and amenities.

Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.3 out of 10, at Manuel Bulnes 69.
Breakfast availableIncluded on some rates — the board is shown on each room.

Terrace with Stunning Views Hotel Big Sur in Puerto Natales offers a charming stay with a terrace overlooking the picturesque surroundings. Enjoy the beauty of Magallanes region right from your hotel.

Convenience at Your Fingertips With a 24-hour front desk and concierge service, Hotel Big Sur ensures all your needs are met promptly. Stay connected with complimentary WiFi throughout the property.

Comfortable Accommodations Relax in well-equipped rooms featuring private bathrooms, free toiletries, and cozy bed linens. Everything you need for a pleasant stay in Puerto Natales.

Book your stay at Hotel Big Sur now for a memorable experience in the heart of this enchanting destination.

What this place offers

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Luggage storage
Bar
Fax/photocopying
Tour desk

Rooms

8.5

Very good

Rated 8.5 out of 10 by 780 guests who stayed here.

Cleanliness7.8
Service9.3
Location9.3
Rooms7.8
Amenities8.8
Value7.8
Food & drink8.8

Guests mention

Good locationFriendly staffCleanliness in most areasGood breakfast

DiegoSpain
September 2026Couple
Está muy bien ubicado y el personal fue súper amable
En la habitación faltaba algún armario o espacio para dejar cosas. Literalmente no había nada más que las camas.
maria patriciaChile
September 2026Solo traveller
Excelente estadía
La limpieza del hotel y de la habitación, excelente calidad de las sábanas y habitación confortable. Insuperable la atención del personal (recepción, mucamas, personal del desayuno).
PauSpain
September 2026Couple
Correcto
Buena ubicación
El personal del desayuno no sabía informar con claridad sobre si los productos contenían leche, algo especialmente importante para personas con intolerancias. Habitación muy pequeña, con poco espacio para…
CarlosChile
September 2026Couple
Muy buena estadía
Limpieza
Mucho ruido ambiente
RubenEC
September 2026Solo traveller
Me encantó todo!
ConstanzaChile
September 2026Solo traveller
La comodidad de las habitaciones
No hubo nada que no me gustara

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Manuel Bulnes 69, Puerto Natales, Chile

Guests rate the location 9.3 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 11:00 PM

Check-out by 11:00 AM

Children welcome

No pets

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Please note that for reservations of 4 rooms or more, different conditions apply, and 50% of the total reservation must be paid to secure the reservation. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Big Sur

What time is check-in and check-out at Hotel Big Sur?

Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Big Sur allow pets?

No — the property states that pets are not allowed.

Is breakfast included at Hotel Big Sur?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hotel Big Sur have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Hotel Big Sur have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Hotel Big Sur?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel Big Sur?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Big Sur?

Manuel Bulnes 69, Puerto Natales.

Places to stay Puerto Natales