Hotel Arco Iris Tulum
Hotel, 3-starAv. Tulum entre calle Jupiter y Acuario, Tulum, MexicoShow on map
Fabulous
Guests rate it highest for location, cleanliness and service.
8.854Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at Av. Tulum entre calle Jupiter y Acuario.
Welcome to Hotel Arco Iris Tulum, your perfect tropical getaway nestled in the heart of Tulum!
Recreational Amenities Dive into relaxation with our stunning outdoor pool, invigorate your spirit at our state-of-the-art fitness center, or explore the enchanting surroundings with bicycles available for rent.
Dining Options Savor delectable dishes at our on-site restaurant, offering a diverse menu catered to satisfy every palate, or grab a quick snack at the deli for those on-the-go moments.
Comfort & Convenience Enjoy modern amenities in one of our 18 air-conditioned rooms, featuring flat-screen TVs, complimentary Wi-Fi, and luxurious rainfall showerheads that ensure a refreshing experience at the end of your day.
What this place offers
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Concierge service
- Wheelchair accessible
- Fitness facilities
- Bicycle rentals nearby
- Safe-deposit box at front desk
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 54 guests who stayed here.
- Cleanliness9.4
- Service9.3
- Location9.4
- Rooms8.3
- Amenities8.4
- Value8.3
- Food & drink8.4
Guests mention
CleanlinessFriendly staffCentral locationPositive overall experience
brandonRooms were simple but so clean. Housekeeping was everyday and the room was always perfect when we returned. Very accommodating and excellent location.
WendyThe Arco Iris is situated perfectly next to everything you might need in Tulum food, shopping, ADO Bus, taxis and Collectivos. I loved my hotel rooms efficiency kitchen and roof top pool and the staff were welcoming and…
LeslieSo accessible it's unbeatable. Incredible, joy filled and very helpful staff! So grateful for the fun and safety I felt here as a solo female travel. Thank you.
JoseThe room was clean and okay for the price it is on the Main Street a lot of food options
SamuelGreat hotel. Staff is friendly and helpful. Clean. Hot water. Make sure not to get a room next to the street, the collectivo drivers start hollering early.
Uriel EstebanHotel básico pero bien en general, en pleno centro de Tulum. Al estar cerca de la central de autobuses y haber un paradero de transporte afuera, puede resultar ruidoso para algunas persona, nada grave.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Av. Tulum entre calle Jupiter y Acuario, Tulum, Mexico
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
No children
Show more
No pets
No smoking anywhere on the property
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Pets. Service animals not allowed
Accessibility. No elevators
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Arco Iris Tulum
What time is check-in and check-out at Hotel Arco Iris Tulum?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Arco Iris Tulum allow pets?
No — the property states that pets are not allowed.
Does Hotel Arco Iris Tulum have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Arco Iris Tulum have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Arco Iris Tulum have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Arco Iris Tulum?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Arco Iris Tulum?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Arco Iris Tulum?
Av. Tulum entre calle Jupiter y Acuario, Tulum.
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