Hotel, 3-starAV. XELHA SM 27 MZ 14, LT 13-01, Cancun, QROO, 77509, Cancún, MexicoShow on map
One of our highest-scored stays, according to its guests.
10.049ReviewsWelcome to Hotel 28, your serene oasis nestled in the heart of Cancun.
Recreation Amenities Dive into relaxation at our inviting outdoor pool or soak up the sun on our stylish terrace. Plus, our complimentary beach shuttle makes accessing the stunning shores effortless.
Comfortable Rooms Unwind in our 13 uniquely designed guest rooms featuring modern kitchens and plush memory foam beds. Enjoy your favorite shows on a 45-inch Smart TV while staying connected with complimentary Wi-Fi.
Local Flavors Savor the taste of local cuisine with our breakfast options available daily. Families will appreciate that children aged 10 and younger enjoy a complimentary breakfast, making mornings special for everyone.
10.0
Rated 10.0 out of 10 by 49 guests who stayed here.
Solo sugiero mas oscuras las cortinas black out
Great staff.
Modern facility, excellent service and maintenance/ cleanliness at a reasonable price. Great place to stay!
Mi estadía en Hotel 28 en Cancún fue realmente excelente ⭐️⭐️⭐️⭐️⭐️. La propiedad es impecable en todo sentido y me hizo sentir muy bien. Además, su ubicación es perfecta: a pocos pasos está el Mercado 28, con infinidad…
Great new hotel
I absolutely loved this hotel! Costumer service was amazing everyone was super friendly! They have a security gate and made us feel so safe! Our studio suite was very clean and housekeeping made sure it stayed that way…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
AV. XELHA SM 27 MZ 14, LT 13-01, Cancun, QROO, 77509, Cancún, Mexico
Guests rate the location 10.0 out of 10 — exceptional.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
No children
No pets
Pets. Pets not allowed
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Accessibility. No elevators
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Pets. Service animals are allowed
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Pool access available from 9:00 AM to 10:00 PM.No pets and no service animals are allowed at this property. Guests can access their rooms with a mobile device.
No — the property states that pets are not allowed.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
AV. XELHA SM 27 MZ 14, LT 13-01, Cancun, QROO, 77509, Cancún.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.