8.1 · Very good96 reviews
- Check-in from 3:00 PMCheck-out by 11:30 AM.
- Good locationGuests rate the location 7.8 out of 10, at C.8 Sur La Veleta.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities
Erena Tulum, located just 5.4 km from Tulum Archeological Site, offers a luxurious stay with an infinity pool, fitness centre, and air-conditioned accommodation. Each unit features modern amenities like a flat-screen TV, well-fitted kitchen, and a private bathroom with free toiletries.
Relaxation and Activities
Guests can unwind by the pool with stunning views or join yoga classes offered on-site. For adventure seekers, sightseeing tours, bicycle rentals, and car rental services are available for exploration.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Terrace
- Family rooms
- Garden
Rooms
8.1
Very good
Rated 8.1 out of 10 by 96 guests who stayed here.
- Cleanliness8.2
- Service8.6
- Location7.8
- Rooms8.4
- Amenities8.1
- Value8.0
- Food & drink7.9
Guests mention
Clean and comfortable roomsFriendly staffNice amenities like pools
Or IsraelIsraelקצת מרוחק מחב״ד אז חייב אופנוע או רכב מקום גדול ממליץ לבוא מוקדם בשביל הצ׳ק אין אבל יש מספר של הקבלה על החלון מצד ימין ואחלה שירות וגם היא האריכה לי את הצ׳ק אאוט ל13:00
בקיצור ממליץ בחום
MariagabriellaItalyAlbergo molto bello ma servizio host inaccettabile
L'albergo di per se è molto bello, abbiamo avuto però una pessima esperienza con l'host.
Abbiamo prenotato SENZA POSSIBILITA' DI RIMBORSO tre notti in questa struttura, ci piaceva molto l'idea di avere un mini…
Christian FroylanMexicoExcelentes Instalaciones, mejorar concierge
Instalaciones, habitación, alberca privada, gradeby roof.
Poca información al momento de la entrega, no hicieron la limpieza ninguno de los 5 dias ni cambiaron toallas, cuando lo pedí por mensaje me dijeron que lo harían…
GlauciaCanadaGreat place, definitely recommend!
Great location close to La Veleta. The staff is great and they’re very communicative. It was very easy talking to them via Whatsapp. They also helped us with recommendations during our stay and figuring out some hiccups…
AguilaMexicoExcelente, la mejor.
Excelente lugar
Todo nos gustó, volveremos a hospedarnos
Hannen LindaFranceHotel parfait 🙂
Très belle hôtel , propre spacieux vraiment magnifique , les deux femmes de la réception sont très très gentille et aimable vraiment merci à eux 🙂
Juste l'extérieur les rue étaient pas du tout entretenue des gros trou…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
C.8 Sur La Veleta, Tulum, Mexico
Guests rate the location 7.8 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 07:00 PM
Check-out by 11:30 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Erena Tulum
What time is check-in and check-out at Erena Tulum?
Check-in is from 3:00 PM. Check-out is by 11:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Erena Tulum allow pets?
No — the property states that pets are not allowed.
Is there parking at Erena Tulum?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Erena Tulum have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Erena Tulum?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Erena Tulum have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Erena Tulum?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Erena Tulum?
C.8 Sur La Veleta, Tulum.
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