Era Hotel & Spa Tulum

Hotel, 4-starCalle 6 Sur, Tulum, MexicoShow on map

You won’t be charged yet

Top rated

Guests rate it highest for service, location and rooms.

Check-in from 3:00 PMCheck-out by 11:00 AM.
Very good locationGuests rate the location 8.1 out of 10, at Calle 6 Sur.
Free parkingThe property states parking on site is free for guests.

Luxurious Accommodation Era Hotel & Spa Tulum, located in Tulum, offers 4-star accommodation with a garden, free parking, and a restaurant. Each room features modern amenities like air conditioning, private bathrooms, and some even include a kitchen.

Convenient Services This hotel provides guests with room service, concierge assistance, and free WiFi. Additionally, airport transfers and bicycle rentals are available for exploring the beautiful surroundings of Tulum.

Relaxing Retreat Enjoy a peaceful stay at Era Hotel & Spa Tulum, where you can start your day with a delicious continental breakfast. With Tulum's attractions nearby and cozy rooms to unwind in, your vacation will be both comfortable and memorable.

Book your stay at Era Hotel & Spa Tulum for a perfect blend of luxury and relaxation.

What this place offers

Television in common areas
Express check-in
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Beach yoga on site
Spa tub (surcharge)

Rooms

9.4

Top rated

Rated 9.4 out of 10 by 68 guests who stayed here.

Cleanliness7.5
Service8.3
Location8.1
Rooms7.8
Amenities7.2
Value6.9
Food & drink7.3

Guests mention

Clean roomsFriendly staffGreat locationComfortable beds

Luis Eduardo
March 2025
It'a good choice if you aren't to picky
patrik
January 2025
Teresa at the reception was absolutely perfect and accommodating; she definitely adds value to the entire hotel. It's a pleasure to have staff like her.
Claudia
April 2024
The water came out mostly cold in the shower and the drain was closed so the water went down slowly. Was only there for one night place was clean the lady that was at the reception at night was friendly.
Steven
February 2024
We had a fun stay. Hotel staff excellent. The hotel itself is okay, but nothing special. The setup of the room is a little odd, with the shower beside the bed, seperate from the toilet. Convenient for local bars and…
Excursion40261323245
December 2023
Not recommendable at all.
Dear Tripadvisor Users,
Please don't go here... We got a room which was really humid, just unhealthy. The bed was wet and filled with small human hair pieces, the bathroom was full with mold and the toilet was not…
TrellieG78
November 2023
From Tulum with Love
My husband & I stayed here for one night (we were in Mexico for a wedding in Cancun). I read the reviews and wanted to check this hotel out for myself, and it did NOT disappoint!
The room was nice. There are no TVs in…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2025.

Where you’ll be

Calle 6 Sur, Tulum, Mexico

Guests rate the location 8.1 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 08:00 PM

Check-out by 11:00 AM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Groups. When booking more than 4 rooms, different policies and additional supplements may apply.

Parking. Free private parking is possible on site (reservation is not needed).

Internet. WiFi is available in all areas and is free of charge.

Pets. Pets are not allowed.

Children and extra bed policy. Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 0 years old stay for free when using an existing bed. People no matter the age stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Era Hotel & Spa Tulum

What time is check-in and check-out at Era Hotel & Spa Tulum?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Era Hotel & Spa Tulum allow pets?

No — the property states that pets are not allowed.

Is there parking at Era Hotel & Spa Tulum?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Era Hotel & Spa Tulum have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Era Hotel & Spa Tulum have Wi-Fi?

Yes — internet access is listed among the property's facilities.

How do I book Era Hotel & Spa Tulum?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Era Hotel & Spa Tulum?

Calle 6 Sur, Tulum.

Other places we book in Tulum

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