Resort, 5-starCarretera Chetumal-Puerto Juarez km 234, Tulum, MexicoShow on map
7.9 · Good617 reviews
Luxurious Accommodations and Amenities
Dreams Tulum Resort & Spa offers beautifully designed rooms with private terraces, marble bathrooms, and 24-hour room service. The resort also features an adults-only section and swim-out suites for a luxurious experience.
Family-Friendly Activities
With 2 miles of white sandy beach, on-site watersports, a kids' splash park, and teen clubs, there's something for everyone at Dreams Tulum. The resort even offers discounted greens fees at a nearby golf club.
7.9
Rated 7.9 out of 10 by 617 guests who stayed here.
No la verdad que no fue lo que yo esperaba
El personal súper mal pensé que por ser mexicana se portarían un poco más amable ,los restaurantes siempre tenían lista de espera para nosotras y el turista americano miramos…
I loved the staff attention to guests!
I didn’t love that not all of the restaurants were open.
las habitaciones.
estaba en refacción y no había muchos restaurantes deberían avisarlo cuando uno hace la reserva
Os jardins são muito bem cuidados. A equipe é muito prestativa e acolhedora. O responsável pela academia, inclusive, é muito dedicado. A comida era boa, mas nada de espetacular.
Nosso apartamento era antigo, aliás quase…
La atención amable atenta y cordial del personal
La habitación amplia y luminosa
La belleza natural del entorno
El déficit de personal, con sus consecuencias :
- el servicio de aseo insuficiente y tardío,
-…
Sauberkeit
Umbau von mehreren Restaurants
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Carretera Chetumal-Puerto Juarez km 234, Tulum, Mexico
Guests rate the location 8.4 out of 10 — very good.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Carretera Chetumal-Puerto Juarez km 234, Tulum.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.