Dreams Lagoon Cancun
Apartment, 3-starAv Las Palmas Mz5, Cancun, QROO, 77536, Cancún, MexicoShow on map
9.6 · Exceptional20 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM.
- Very good locationGuests rate the location 8.0 out of 10, at Av Las Palmas Mz5, Cancun, QROO, 77536.
Luxurious Amenities for a Relaxing Stay
Dive into one of the 7 outdoor swimming pools or work out in the 24-hour fitness center. Enjoy the convenience of a television in the common area and take advantage of tour/ticket assistance.
Convenient Services for a Seamless Experience
Benefit from express check-in, dry cleaning/laundry services, and the assistance of multilingual staff. Host your events effortlessly with 1615 square feet of conference space and meeting rooms.
What this place offers
- Elevator
- Fitness facilities
- Conference space
- Snorkeling nearby
- Surfing/bodyboarding nearby
- Hiking/biking trails nearby
- Sailing nearby
- Scuba diving nearby
- Water skiing nearby
- Television in common areas
Rooms
9.6
Exceptional
Rated 9.6 out of 10 by 20 guests who stayed here.
- Cleanliness7.5
- Service8.3
- Location8.0
- Rooms7.5
- Amenities7.5
- Value6.9
- Food & drink7.3
Guests mention
Great and affordable apartmentBeautiful poolQuiet areaSafe environmentClose proximity to Walmart and restaurants
FlaviaGreat and affordable apartment, beautiful pool. The area is quiet. I always felt safe. 5 minutes from Walmart and restaurants
Benjamín AlonsoTodo muy bien
KevinSecurity guard was rude .. but otherwise great place
CARLOS RICARDO LEYVAEsta muy Agusto el Depa con la laguna y albercas, afuera cerca centro comercial y muchos lugares para comer.
RSwim all day.
A few little problems but overall a comfortable place, once you have figured it all out. Pools and Lagoon are fantastic. Glad I visited.
CARLOS RICARDO LEYVAExcelente lugar en Cancún
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.
Where you’ll be
Av Las Palmas Mz5, Cancun, QROO, 77536, Cancún, Mexico
Guests rate the location 8.0 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 09:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
No smoking anywhere on the property
This property offers transfers from the cruise terminal. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Children and extra beds. No rollaway/extra beds available
Pets. No pets
Smoking. No smoking
General. Property is cleaned with disinfectant
Children and extra bed policy. Children welcome
General. Professional property host/manager
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Pool access available from 8 AM to 9:00 PM. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Dreams Lagoon Cancun
What time is check-in and check-out at Dreams Lagoon Cancun?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Dreams Lagoon Cancun allow pets?
No — the property states that pets are not allowed.
Can I book a block of rooms at Dreams Lagoon Cancun?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Dreams Lagoon Cancun have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Dreams Lagoon Cancun?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Dreams Lagoon Cancun?
Av Las Palmas Mz5, Cancun, QROO, 77536, Cancún.
Other places we book in Cancún
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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