Delek Tulum

Hotel, 5-starCarretera Tulum - Bocapaila, KM7, Zona Hotelera, Tulum, CP 77780, Tulum, MexicoShow on map

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Very good

Guests rate it highest for service, location and cleanliness.

Check-in from 3:00 PMCheck-out by 11:00 AM.
Superb locationGuests rate the location 9.2 out of 10, at Carretera Tulum - Bocapaila, KM7, Zona Hotelera, Tulum, CP 77780.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious Beachfront Stay in Tulum

Spectacular Views and Relaxation: Delek Tulum offers a stunning outdoor swimming pool, garden, and terrace facing the beachfront. Enjoy the serene atmosphere and take in the breathtaking views of the sea.

Exquisite Dining Experience: Indulge in a delightful culinary journey at the hotel's restaurant serving international cuisine. With options ranging from vegetarian to gluten-free, there's something to satisfy every palate.

Convenience and Comfort: From room service to organising tours, the hotel ensures a seamless stay for guests. The well-equipped rooms feature modern amenities like free WiFi, air conditioning, and safety deposit boxes for a comfortable and worry-free experience.

What this place offers

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Garden

Rooms

8.5

Very good

Rated 8.5 out of 10 by 180 guests who stayed here.

Cleanliness9.2
Service9.7
Location9.2
Rooms9.2
Amenities8.7
Value9.1
Food & drink9.2

Guests mention

Clean and cozy roomsAmazing staff and serviceGreat locationGood food optionsUnique and fun experience

AndreasCY
September 2026Solo traveller
Not worth it
The hotel was right on the beach. The decoration was great and the staff were friendly and we also received a welcome drink.
There was a lot of seaweed that smelled horrible. We went off season so we expected it, but not…
TomaszUnited Kingdom
September 2026Couple
Overpriced show-off but not worthy
It is stylish place in good over-the-sea location. The rooms are spacious and tidy.
The general vibe of the place was unpleasant. A lot of noisy people trying to show off rather than enjoy the peace of the place. Drug…
HelenEE
August 2026Family
Lovely hotel, but the whole area is a bit worn out already and pricy.
Lovely boho style rooms and the hotel. The design of the hotel is quite special- eco and a bit rustic but with modern amenities. It is located completely on the sand as most other Tulum seaside hotels. The staff does a…
AleksandraMontenegro
August 2026Couple
Das beste Hotel in ganz Mexiko☺️
Einfach ALLES
SaveriaFrance
August 2026Couple
Personnel aux petits soins, super hôtel dans un cadre calme et isolé
Le calme et la propreté des lieux. Établissement design doté d’un immense confort. La proximité avec l’une des plus belles plages de l’île est un luxe supplémentaire.
Jean FrancoisCH
July 2026Solo traveller
Magnifiques chambres, mais une gestion administrative décevante.
Les chambres sont très belles, spacieuses, confortables, parfaitement propres et décorées avec beaucoup de goût. L’emplacement en bord de mer est agréable. Le personnel du bar, du restaurant et de la plage a toujours été…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Carretera Tulum - Bocapaila, KM7, Zona Hotelera, Tulum, CP 77780, Tulum, Mexico

Guests rate the location 9.2 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until anytime

Check-out by 11:00 AM

No children

Pets allowed on request; charges may apply

Non-smoking rooms available

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Deposit is payable by bank and is due within 72 hours of booking the reservation.

Pets. Only dogs and cats are allowed

Guest type. Caters to women only

Noise policy. Noise-free rooms not guaranteed

Pets. Pets cannot be left unattended

Guest type. Essential workers only - NO

Accessibility. No elevators

Pets. Pets allowed

General. Professional property host/manager

Pets. Maximum number of pets per room 1

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

The pet fee and any size limit, which is where these bookings usually come apart.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Delek Tulum

What time is check-in and check-out at Delek Tulum?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Delek Tulum allow pets?

Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.

Does Delek Tulum have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Delek Tulum?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Delek Tulum have Wi-Fi?

Yes — internet access is listed among the property's facilities.

How do I book Delek Tulum?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Delek Tulum?

Carretera Tulum - Bocapaila, KM7, Zona Hotelera, Tulum, CP 77780, Tulum.

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