Cyan Cancun Resort & Spa
Hotel, 4-starBlvd Kukulcan Km 20.5, Cancún, MexicoShow on map
7.1 · Good3,729 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.8 out of 10, at Blvd Kukulcan Km 20.5.
- Free parkingThe property states parking on site is free for guests.
Luxurious Beachfront Property Located just a minute's walk from the beach, Cyan Cancun Resort & Spa is a tropical paradise offering an array of amenities for a perfect getaway.
Exquisite Outdoor Facilities Enjoy the outdoor swimming pool, private beach area, and a relaxing hot tub for ultimate rejuvenation during your stay.
Convenient and Comfortable Accommodations The air-conditioned rooms are well-equipped with modern essentials, ensuring a comfortable stay with a touch of luxury.
Experience the beauty of Cancún with Cyan Cancun Resort & Spa. Book now for an unforgettable vacation by the beach.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
7.1
Good
Rated 7.1 out of 10 by 3,729 guests who stayed here.
- Cleanliness6.3
- Service7.3
- Location7.8
- Rooms6.8
- Amenities6.3
- Value7.3
- Food & drink7.8
Guests mention
Convenient locationGood food quality
KeilyUnited StatesMe encantó por la tranquilidad es un lugar para descansar un lugar seguro con un excelente personal
El servicio Muy buen servicio muy amables….
Que se terminaron mis vacaciones 😔
HildaBrazilSó vá e desfrute de dias maravilhosos com a Cyan Resort
Cama bem ampla e quarto aconchegante. Instalações da piscina maravilhosa. Atendimento dos funcionários ótima. É local tranquilo e próximo de vários lugares pois está na zona hoteleira.
Não gostamos que tinha uma goteira…
DanieleItalyTutto.. piscina posizione cibo e staff.. tutto veramente ottimo
Peccato per il mare che conteneva sargazo, un alga che ha sporcato il mare.. per il resto tutto bello
FranciscoMexicoNada
No hay limpieza y no funciona nada, ni la television ni el frigobar, su mobiliario sucio y con pulgas en la cama, el baño pesimo
Andres MauricioColombiaLa ubicación
Es un Hotel con malas instalaciones y sucio, tiene humedad, la pintura está acabada, el lavamanos se tapa, el baño se tapa, las sillas de la habitación estás sucias y con hongos, las sillas de la piscina…
KevinECNunca se cumplió el desayuno incluido
Buenas Ubicación y Cama muy confortable
Nunca se cumplió el desayuno incluido, instalaciones deterioradas, incluyendo ascensor, ducha, piscina, etc.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Blvd Kukulcan Km 20.5, Cancún, Mexico
Guests rate the location 7.8 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Cyan Cancun Resort & Spa
What time is check-in and check-out at Cyan Cancun Resort & Spa?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Cyan Cancun Resort & Spa allow pets?
No — the property states that pets are not allowed.
Is there parking at Cyan Cancun Resort & Spa?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Cyan Cancun Resort & Spa have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Cyan Cancun Resort & Spa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Cyan Cancun Resort & Spa?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Cyan Cancun Resort & Spa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Cyan Cancun Resort & Spa?
Blvd Kukulcan Km 20.5, Cancún.
Other places we book in Cancún
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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